Is aircall.io Safe? Security Analysis for Aircall
Check if aircall.io is a scam or legitimate. Free security scan and reviews.
AI Summary
Aircall is a well-established cloud-based business phone system and unified communications platform founded in 2014, headquartered in France with a significant presence in New York. The company serves over 20,000 customers worldwide, offering AI-powered communication tools such as AI Assist Pro and AI Voice Agent, integrated deeply with CRM and helpdesk systems. Their market position is strong in the technology and telecommunications sectors, targeting businesses of various sizes and industries globally. The website reflects a mature digital presence with excellent content quality, clear navigation, and professional branding. Technically, Aircall employs modern web technologies including React and Next.js, hosted on Vercel with DNS managed via AWS Route53. The site is optimized for performance, mobile responsiveness, and accessibility, with comprehensive SEO and privacy compliance measures such as cookie consent mechanisms. Analytics and marketing tools like Google Tag Manager and OneTrust are used responsibly, indicating a moderate level of user tracking aligned with privacy standards. From a security perspective, the website enforces HTTPS, uses standard security headers, and maintains a clientTransferProhibited domain status, enhancing domain security. However, there is no explicit security policy or incident response contact published, nor a vulnerability disclosure program, which are areas for improvement. The WHOIS data is consistent with the business claims, showing a long-standing domain registration that supports legitimacy. Overall, Aircall presents a secure, professional, and trustworthy online presence with strong business credibility and technical maturity. Strategic recommendations include enabling DNSSEC, publishing security policies and incident response contacts, and establishing a vulnerability disclosure program to further enhance trust and security posture.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Aircall operates in the cloud telephony and unified communications market, leveraging AI to differentiate its offerings. Its SaaS subscription model targets sales, IT, and customer support teams across industries and business sizes. The company has a broad integration ecosystem with over 200+ integrations including Salesforce, HubSpot, and Zendesk, enhancing its competitive advantage. Growth indicators include a large customer base and continuous product innovation with AI features. Partnerships and a strong social media presence support brand visibility and market reach. The business model focuses on delivering scalable, AI-enhanced communication solutions that improve team performance and customer engagement.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The security posture of Aircall's website is solid with HTTPS enforcement, use of security headers, and domain transfer protection. The presence of cookie consent and privacy policies indicates compliance with GDPR and related regulations. However, the absence of a published security policy, incident response contact, and vulnerability disclosure program suggests gaps in transparency and incident readiness. No vulnerabilities or exposed sensitive data were detected in the analysis. The security score is high but could be improved by adopting best practices in security communication and disclosure.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Aircall
Aircall is a leading cloud-based business phone system and unified communications platform, serving over 20,000 customers worldwide with AI-first tools, omnichannel messaging, and deep CRM/helpdesk integrations.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- ClientTransferProhibited domain status
- Use of security headers
- Cookie consent mechanism implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 67 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings