Is aptrinsic.com Safe? Security Analysis for Gainsight
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AI Summary
Gainsight is a leading enterprise SaaS company specializing in customer success and product experience platforms. Their digital product experience platform enables businesses to leverage insights for revenue generation, churn prevention, and personalized customer journeys. The company targets businesses seeking to enhance user adoption and customer engagement, positioning itself as an industry leader with a comprehensive suite of services. The website reflects a mature digital presence with professional design, clear navigation, and extensive use of marketing and analytics tools such as HubSpot, Google Analytics, and Facebook Pixel. Technically, the site is built on WordPress with modern JavaScript libraries and is optimized for mobile devices with good accessibility and SEO practices. Security posture is strong with HTTPS enforced and cookie consent mechanisms in place, though explicit security headers could be more visible. The absence of WHOIS data is a notable anomaly but does not detract significantly from the overall trustworthiness given the professional web presence and business indicators. Overall, Gainsight demonstrates a robust digital infrastructure and a solid market position in the technology sector.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Gainsight operates in the technology sector, focusing on SaaS solutions for customer success and product experience. Their business model revolves around subscription-based software services targeting enterprise clients. The company leverages partnerships and integrations with marketing and analytics platforms to enhance its offerings. Gainsight's competitive advantage lies in its comprehensive platform that combines real-time AI-powered insights with customer engagement tools. The website content and structured data indicate a focus on large businesses and enterprises, with a strong emphasis on retention and expansion strategies. The company maintains active social media channels and provides multiple contact methods, supporting a transparent and accessible customer engagement approach.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (3)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with a strong SSL configuration, ensuring encrypted communication. Security best practices include the use of cookie consent banners and reputable third-party analytics and marketing scripts. However, explicit security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options are not clearly visible in the provided data and should be verified. No vulnerabilities or exposed sensitive data were detected in the analysis. The site lacks publicly available security policies or incident response information, which could enhance transparency and trust. Overall, the security posture is good but could be improved with more explicit security documentation and header implementation.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and verify explicit security headers (CSP, X-Frame-Options, X-Content-Type-Options) to enhance protection against common web attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Gainsight
Gainsight’s digital product experience platform helps businesses leverage insights to generate revenue, prevent churn, and create personalized journeys.
excellent
consistent
Technical Stack
moderate
good
good
excellent
Security Assessment
- HTTPS enforced
- Use of security and analytics scripts from reputable sources
- Cookie consent mechanism implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and content-rich.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
DMARC Partial Enforcement
LOWDMARC only applies to 65% of messages
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 74 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
đź“ŠDNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings