Is archivesocial.com Safe? Security Analysis for CivicPlus LLC
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AI Summary
CivicPlus LLC operates a comprehensive software platform focused on empowering government agencies and public sector organizations with technology solutions that enhance efficiency and resident engagement. Their flagship product featured on this site is the Social Media Archiving software, formerly known as ArchiveSocial, designed to help government entities comply with public records laws by capturing and preserving social media content in real-time. CivicPlus holds a strong market position as a leader in government compliance technology, offering a broad suite of integrated products including municipal websites, mass notification systems, and public records request management tools. Technically, the website is built on a modern WordPress CMS with extensive use of SEO and analytics tools such as Yoast SEO, Google Analytics, HubSpot, and Microsoft Clarity. The site demonstrates good mobile optimization, accessibility, and performance characteristics. The use of multiple trusted third-party services for marketing and analytics reflects a mature digital infrastructure. From a security perspective, the site enforces HTTPS and employs secure login portals for its services. While explicit security headers were not detected in the provided data, no vulnerabilities or exposed sensitive data were found. Privacy and cookie policies are present and include consent mechanisms, indicating compliance with GDPR and related regulations. However, WHOIS data is incomplete or unavailable, which slightly impacts trust but is likely due to privacy protection common in enterprise environments. Overall, CivicPlus presents a professional, trustworthy, and well-maintained online presence with a strong focus on government compliance and digital service delivery. Strategic recommendations include enhancing security headers, publishing incident response policies, and maintaining transparency around data protection practices.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
CivicPlus targets government agencies and educational institutions with a B2G SaaS business model focused on compliance and digital transformation. Their competitive advantage lies in their comprehensive product suite tailored to public sector needs and their leadership in social media archiving compliance. Revenue streams likely include subscription-based software licenses and professional services. The company maintains partnerships with related service providers such as ArchiveSocial, AlertSense, and SeeClickFix, enhancing their ecosystem. Growth indicators include active marketing, extensive resource offerings, and a strong social media presence. The company operates primarily in the United States and serves a large enterprise customer base.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with HTTPS enforced and secure login portals for customers. The absence of detected security headers suggests room for improvement in hardening the site against common web attacks. No exposed sensitive data or vulnerable libraries were identified. Privacy policies and cookie consent mechanisms are in place, supporting regulatory compliance. Incident response and vulnerability disclosure policies were not found, indicating an area for enhancement. Overall, the security maturity is good but could be strengthened by implementing recommended headers and publishing formal security policies.
Strategic Recommendations
Priority Actions for Security Improvement
Implement comprehensive HTTP security headers such as Content-Security-Policy, Strict-Transport-Security, X-Frame-Options, and X-Content-Type-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
CivicPlus LLC
CivicPlus is a software platform that powers and empowers the public sector with technology that boosts efficiency and resident satisfaction.
excellent
consistent
Technical Stack
moderate
excellent
good
excellent
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of secure login portals
- Use of security and analytics scripts from reputable providers
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenge.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "unsafe-url"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 39 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings