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Is betterstack.com a Scam? Security Check Results - Better Stack Reviews

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Is betterstack.com Safe? Security Analysis for Better Stack

Check if betterstack.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/amedium
Vue.js 3PiniaStimulusTurbo RailsSentry+12 more
Analyzed 8/3/2025Completed 2:24:17 AM
70
Security Score
MEDIUM RISK

AI Summary

Better Stack is a mature technology company founded in 2013, offering an AI-native SaaS platform focused on observability and incident management. Their product suite includes incident management, uptime monitoring, status pages, AI incident silencing, tracing, log management, infrastructure monitoring, and observability dashboards. Positioned as a competitor to established players like Datadog and PagerDuty, Better Stack targets IT professionals, DevOps, and SRE teams seeking integrated monitoring and incident response solutions. The website reflects a professional and consistent brand with strong customer trust signals including notable clients and clear product positioning. Technically, the site leverages modern frameworks such as Vue.js and Ruby on Rails, integrates multiple analytics and marketing tools, and is hosted behind Cloudflare for performance and security. Security posture is strong with HTTPS, CSRF protection, and error monitoring via Sentry, though DNSSEC is not enabled and no explicit vulnerability disclosure policy is published. Overall, the site is fast, mobile-optimized, and SEO-friendly, with extensive tracking and advertising integrations. Contact information is primarily via forms, with no direct emails or phone numbers publicly listed. The domain registration is consistent with the business age and claims, supporting legitimacy and trustworthiness.

Detected Technologies

Vue.js 3PiniaStimulusTurbo RailsSentryOpenTelemetryeBPFPostHogPrimeVueFloating VueDayjsUppyGoogle Tag ManagerFacebook PixelTwitter AdsLinkedIn Insight TagBing UET

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Better Stack operates in the competitive observability and incident management SaaS market, offering a comprehensive platform that replaces multiple legacy tools such as Datadog, PagerDuty, UptimeRobot, and ElasticSearch. Their business model is subscription-based SaaS targeting medium-sized to large technology teams. The company demonstrates strong market positioning through AI-driven features like incident silencing and post-mortems, and integration with popular communication tools like Slack. Their ecosystem includes related domains and services such as betteruptime.com and logtail.com, indicating a broader product suite or partnerships. Marketing efforts are robust, leveraging multiple ad networks and analytics platforms to reach their target audience. The company’s growth is supported by a professional website with clear messaging, customer logos, and competitive differentiation.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (18)

a*****@2.3.4-685eb7c655b107524a998227037e3774b68de3aae7d7d9c4778ad93f28da0134.js
c*****@2.1.8-04b3f7922ef09493e6de1674985aa9e6db1ef22b5b459ff55dfebfc7fb223403.js
d*****@2.3.4-db15c581b8052eb19b45e8d67676e0029de117dd052d52fb9b4dff92cb3c80cd.js
f*****@5.2.0-e493e91064e9956ff82c5c23defd763087421f0c97b889cf33239d802a5e8fa8.js
f*****@2.0.0-beta1-d3b766ae248a8ed4ac11ebfd6f6ac7a31294dde9cb3d9f047192921b6c1ca1c4.js
+13 more emails found

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with mandatory HTTPS, use of security headers including CSP with nonce, and CSRF tokens in forms. Error monitoring is implemented via Sentry, enhancing incident detection and response. However, DNSSEC is not enabled, which is a recommended improvement to prevent DNS spoofing. No direct incident response or abuse contact emails are published, and no vulnerability disclosure or security.txt file is found, which could be enhanced to improve transparency and security culture. The extensive use of third-party analytics and advertising scripts introduces a moderate tracking footprint, but privacy policies and cookie consent mechanisms are present and comprehensive, indicating good privacy compliance. Overall, the security posture is strong but could benefit from additional transparency and DNS security enhancements.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Better Stack

Description:

AI-native platform for on-call and incident response with effortless monitoring, status pages, tracing, infrastructure monitoring and log management.

Key Services:
Incident management & on-callUptime monitoringStatus pagesAI incident silencingTracingLog managementInfrastructure monitoringObservability dashboards
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Vue.js 3PiniaStimulusTurbo RailsSentryOpenTelemetryeBPFPostHogPrimeVueFloating VueDayjsUppyGoogle Tag ManagerFacebook PixelTwitter AdsLinkedIn Insight TagBing UET
Frameworks:
Vue.js
Platforms:
Cloudflare (DNS and likely CDN)NameCheap (Registrar)
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • CSRF protection
  • Use of Sentry for error monitoring
  • No exposed sensitive data in HTML
  • Use of nonce for inline scripts

Analytics & Tracking

Services:
Google AnalyticsPlausiblePostHog
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Google AdsFacebook AdsTwitter AdsBing AdsLinkedIn AdsReddit Ads
Tracking Pixels:
Facebook PixelTwitter PixelLinkedIn Insight TagBing UETGoogle Analytics (via GTM)PostHog
Marketing Tools:
HubSpot FormsPlausible Analytics
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

65/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Weak X-XSS-Protection configuration

LOW

Current value: "0"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

14/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:amazonses.com include:sendgrid.net include:servers.mcsv.net ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:mail(1296-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:78ada66085894fde8807ebb4d1da1aec@dmarc-reports.cloudflare.net

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 74 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:betterstack.com
Issuer:WE1
Valid Until:10/16/2025 (74 days)
SANs:betterstack.com, mcp.betterstack.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

75/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
12 years(mature)
Expiry Risk
low(173 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:172.66.43.162, 172.66.40.94
AAAA Records:2606:4700:3108::ac42:285e, 2606:4700:3108::ac42:2ba2
Name Servers:
haley.ns.cloudflare.com
keenan.ns.cloudflare.com
MX Records:
1: aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
SOA:Serial: 2379383568, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:56ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:amazonses.com include:sendgrid.net include:servers.mcsv.net ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern technology stack including Vue.js 3, Pinia, Stimulus, and Ruby on Rails with Turbo. It uses Cloudflare for DNS and CDN services, ensuring fast and reliable delivery. The site is well-optimized for mobile devices and accessibility, with good SEO practices including meta tags and Open Graph data. Analytics and marketing integrations are extensive, including Google Tag Manager, Facebook Pixel, Twitter Ads, LinkedIn Insight, Bing UET, Plausible, and PostHog. The site uses Sentry for error tracking and includes CSRF protection and CSP nonces for security. Performance is fast with preloading of fonts and assets. No CMS is detected, indicating a custom or framework-based build. Overall, the technical implementation is robust, modern, and well-maintained.
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