
Is bigcommerce.com Safe? Security Analysis for BigCommerce
Check if bigcommerce.com is a scam or legitimate. Free security scan and reviews.
AI Summary
BigCommerce is a leading SaaS ecommerce platform designed to empower merchants of all sizes—from startups to large enterprises—to build and grow their online businesses. The company positions itself as a flexible and professional-grade solution, focusing on enabling merchants to innovate and scale effectively. Their market presence is strong, supported by consistent branding and a comprehensive digital footprint including active social media channels and structured data indicating corporate legitimacy. Technically, the website leverages modern web technologies such as React and Next.js, ensuring fast performance, mobile optimization, and good accessibility. The presence of multiple marketing and analytics tools like Marketo, Segment, and Google Tag Manager indicates a mature digital marketing infrastructure. Security best practices are observed with HTTPS enforcement and appropriate security headers, although explicit security policies and incident response information are not publicly detailed. From a security perspective, the site demonstrates a solid posture with no visible vulnerabilities or exposed sensitive data. However, the absence of a public vulnerability disclosure program or security.txt file suggests room for improvement in transparency and community engagement on security matters. The WHOIS data is unavailable, which limits domain registration insights, but the overall legitimacy of the business and website is supported by consistent branding and professional content. Overall, BigCommerce presents as a trustworthy and professional ecommerce platform with strong technical and business foundations. Strategic recommendations include enhancing security transparency, publishing incident response details, and improving public disclosure of certifications and compliance to further strengthen trust and security posture.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
BigCommerce operates in the competitive ecommerce SaaS market, targeting merchants ranging from small startups to large enterprises. Their business model centers on providing a scalable, open SaaS platform that supports online store creation, management, and growth. The company benefits from a strong brand presence and a broad partner ecosystem, as evidenced by their extensive social media and marketing integrations. Revenue streams likely include subscription fees, add-ons, and professional services. The platform's flexibility and professional-grade features position BigCommerce as a preferred choice for merchants seeking robust ecommerce solutions. Growth indicators include active marketing, comprehensive content, and a focus on innovation. The company is headquartered in the United States, with a large enterprise size profile.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (2)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The security posture of BigCommerce's website is robust, featuring HTTPS encryption and a suite of security headers that mitigate common web vulnerabilities. No exposed credentials or sensitive data were detected in the site content or scripts. The use of modern frameworks and controlled third-party integrations reduces risk exposure. However, the lack of publicly available security policies, incident response contacts, and vulnerability disclosure mechanisms indicates potential gaps in transparency and readiness communication. Compliance with GDPR is suggested by the presence of privacy and cookie policies with consent mechanisms. Overall, the security maturity is high but could be enhanced by formalizing and publishing security governance documents and response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response plan on the website to improve transparency and trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
BigCommerce
BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses, to large enterprises. As a leading Open SaaS solution, BigCommerce empowers merchants to build, innovate and grow their businesses online. Simply put, we focus on being the best commerce platform so our customers can focus on what matters most: growing their businesses.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Security headers present
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=300; includeSubDomains"
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings