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Is blueshieldca.com a Scam? Security Check Results - Blue Shield of California Reviews

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Is blueshieldca.com Safe? Security Analysis for Blue Shield of California

Check if blueshieldca.com is a scam or legitimate. Free security scan and reviews.

HealthcareUnited Stateslarge
Adobe Experience Manager (AEM)jQuerySlick CarouselDynatrace monitoringGoogle Tag Manager+3 more
Analyzed 9/5/2025Completed 3:35:00 PM
68
Security Score
MEDIUM RISK

AI Summary

Blue Shield of California operates a comprehensive health insurance website offering a wide range of plans including individual, family, employer, Medicare, and Medi-Cal options. The company targets residents and businesses in California, providing essential healthcare coverage and related services. The website is professionally designed, mobile-optimized, and built on a robust Adobe Experience Manager platform, indicating a mature digital infrastructure. The use of advanced analytics and monitoring tools such as Dynatrace and Glassbox reflects a commitment to performance and user experience. Security posture is strong with HTTPS enforced and no visible vulnerabilities, though explicit security headers and vulnerability disclosure mechanisms could be improved. The absence of WHOIS data is a notable anomaly but does not detract significantly from the overall legitimacy given the brand presence and content quality. Strategic recommendations include enhancing transparency around security policies and WHOIS information to bolster trust further.

Detected Technologies

Adobe Experience Manager (AEM)jQuerySlick CarouselDynatrace monitoringGoogle Tag ManagerAdobe Launch (Tag Management)Glassbox (session replay)Elastic App Search

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Blue Shield of California holds a strong market position as a major healthcare insurer in California, serving individuals, families, employers, and brokers. Their business model centers on providing diverse health insurance products, including government programs like Medi-Cal and Medicare. The website's integration with payment processors and legal notice subdomains indicates a well-established operational ecosystem. The company leverages modern web technologies and analytics to optimize customer engagement and service delivery. Growth indicators include comprehensive plan offerings and multilingual support. Partnerships with payment and analytics providers enhance operational efficiency. Overall, the business demonstrates stability and a focus on customer-centric digital services.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with enforced HTTPS, secure login mechanisms, and use of monitoring tools. No exposed sensitive data or vulnerable libraries were detected in the HTML content. However, explicit security headers such as Content-Security-Policy and X-Frame-Options were not visible in the provided data and should be verified server-side. The lack of a published security.txt or vulnerability disclosure page suggests room for improvement in transparency and incident response readiness. Privacy policies and cookie consent mechanisms are present and comprehensive, supporting regulatory compliance. Overall, the security maturity is good but could benefit from enhanced visible security documentation and header configurations.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish and maintain a security.txt file to facilitate vulnerability disclosures.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Blue Shield of California

Description:

Blue Shield of CA offers both employer and individual & family HMO and PPO health insurance plans for every budget, as well as dental and vision coverage plans.

Key Services:
Individual and family health insurance plansEmployer health insurance plansMedicare plansMedi-Cal (Blue Shield Promise)Dental and vision coverage
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Adobe Experience Manager (AEM)jQuerySlick CarouselDynatrace monitoringGoogle Tag ManagerAdobe Launch (Tag Management)Glassbox (session replay)Elastic App Search
Frameworks:
Adobe AEMjQuery
Platforms:
Adobe Experience ManagerAzure (Elastic Cloud Search)
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • Use of HTTPS
  • Secure login and registration
  • No exposed sensitive data in HTML
  • Use of monitoring and analytics tools

Analytics & Tracking

Services:
Google Tag ManagerDynatraceAdobe Customer Journey Analytics
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
DynatraceAdobe LaunchGlassbox
Marketing Tools:
Adobe Launch
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and navigation.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

55/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

75/100
Score

Weak DKIM Key

HIGH

DKIM selector 'default' uses 432-bit key

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com include:amazonses.com ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:default(432-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:dmarc_rua@emaildefense.proofpoint.com
Forensic Reports:dmarc_ruf@emaildefense.proofpoint.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

82/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

90/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Registration Details

Domain Age
29 years(mature)
Expiry Risk
low(173 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:2.22.31.40, 2.22.31.17
Name Servers:
a1-13.akam.net
a2-66.akam.net
a20-67.akam.net
a5-64.akam.net
a8-65.akam.net
a9-66.akam.net
MX Records:
10: mxa-0009a802.gslb.pphosted.com
10: mxb-0009a802.gslb.pphosted.com
SOA:Serial: 886, TTL: 900s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:92ms

SPF Analysis

SPF Record:
v=spf1 include:%{ir}.%{v}.%{d}.spf.has.pphosted.com include:amazonses.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Adobe Experience Manager, leveraging modern JavaScript libraries such as jQuery and Slick Carousel for UI components. It integrates with cloud-based services including Azure Elastic App Search and Dynatrace for monitoring. Google Tag Manager and Adobe Launch are used for tag management and analytics deployment. The site is mobile-optimized with responsive design and accessibility features. Performance is moderate, with asynchronous loading of scripts and lazy loading of images. Technical risks include reliance on multiple third-party scripts which require ongoing security review. The infrastructure is modern but should ensure all security headers and best practices are fully implemented to mitigate risks.
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