Is botpenguin.com Safe? Security Analysis for BotPenguin
Check if botpenguin.com is a scam or legitimate. Free security scan and reviews.
AI Summary
BotPenguin is a well-established AI chatbot platform founded in 2019, offering no-code chatbot creation and live chat solutions across multiple popular platforms including WhatsApp, Instagram, Facebook, Telegram, and websites. The company targets businesses seeking to automate customer engagement, lead generation, and marketing through AI-powered chatbots. The platform supports a range of industries and offers tiered pricing plans including a free tier, indicating a scalable SaaS business model. Technically, the website is built on modern Angular framework with Cloudflare DNS and CDN, optimized for performance and mobile responsiveness. Security posture is adequate with HTTPS and domain protection, but lacks advanced security headers and explicit policies. Privacy compliance is minimal with no visible privacy or cookie policies in the provided content. Overall, the website is professional, trustworthy, and technically mature but would benefit from enhanced privacy and security disclosures.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
BotPenguin holds a strong market position with over 60,000 customers and 150 partners worldwide, serving 193+ countries. Its competitive advantage lies in multichannel AI chatbot offerings with ChatGPT integration and white label solutions. The business model is subscription-based SaaS with multiple pricing tiers. The company actively participates in major tech events and maintains a broad partnership ecosystem. Growth indicators include extensive client logos and positive aggregate ratings. The platform targets SMEs and enterprises looking for automation in customer support, marketing, and sales. Strategic partnerships and integrations with platforms like Shopify, WordPress, and Microsoft Teams enhance its market reach.
Security Posture Analysis
Comprehensive Security Assessment
The security maturity level is moderate. The website enforces HTTPS and uses domain status locks to prevent unauthorized changes. However, it lacks DNSSEC and does not publish security headers such as CSP or X-Frame-Options. No explicit security policies or incident response contacts are provided. There is no visible cookie consent mechanism or privacy policy, which may pose compliance risks under GDPR and similar regulations. No vulnerabilities or exposed sensitive data were detected in the HTML content. Incident response readiness and security culture indicators are not evident from the content. Overall, the security posture is functional but could be improved with better transparency and technical controls.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
BotPenguin
BotPenguin is a no-code AI chatbot and AI agent builder platform for WhatsApp, Instagram, Shopify, Website, Facebook, Telegram, and more. It offers AI chatbots for multiple platforms with features like live chat plugin and ChatGPT integration.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced (implied by canonical URLs and external links)
- Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited indicating domain protection
- No DNSSEC enabled (potential improvement area)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional SaaS platform for AI chatbot creation and deployment.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Invalid SPF Record
MEDIUMSPF record syntax is invalid
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings