Is callbell.eu Safe? Security Analysis for Callbell S.A.S.
Check if callbell.eu is a scam or legitimate. Free security scan and reviews.
AI Summary
Callbell S.A.S. is a technology company founded in 2019, offering a SaaS omnichannel customer communication platform that integrates popular messaging apps such as WhatsApp, Facebook Messenger, Instagram, and Telegram. The platform targets businesses seeking to centralize and optimize customer support and sales communications through a multi-agent chat system, chatbot automation, and broadcast messaging. Positioned as a Meta Business Partner and trusted by over 75,000 companies worldwide, Callbell demonstrates a strong market presence and a comprehensive suite of services tailored for modern customer engagement. Technically, the website is built on WordPress using the Divi theme, leveraging modern JavaScript libraries and integrations such as Google Analytics, TikTok Pixel, and Zapier SDK. The site is well-optimized for mobile devices, features good SEO practices, and employs GDPR-compliant privacy and cookie policies with consent mechanisms. Performance is moderate with room for improvement in accessibility features. From a security perspective, the site enforces HTTPS with excellent SSL configuration and uses privacy tools like Iubenda for cookie consent. However, explicit security headers are not detected, and there is no published security policy or incident response contact, which are areas for enhancement. No vulnerabilities or suspicious content were found, and the domain registration is consistent and legitimate. Overall, Callbell's website reflects a professional, trustworthy, and business-focused platform with strong branding and user experience. Strategic recommendations include enhancing security header implementation, publishing a security policy, and adding vulnerability disclosure information to further strengthen trust and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Callbell operates in the technology sector, providing a SaaS platform for multi-channel customer communication and support. Its competitive advantage lies in integrating multiple popular messaging apps into a single platform with multi-agent collaboration, chatbot automation, and marketing broadcast capabilities. The business model is subscription-based with tiered pricing plans, including enterprise options with advanced features like ChatGPT integration and SAML/SSO authentication. The company targets SMEs to medium-sized enterprises globally, supported by a strong partner ecosystem including Meta. Growth indicators include a large customer base and active marketing through webinars, blogs, and social media. The platform's API and Zapier integration facilitate extensibility and automation, enhancing operational efficiency for clients.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (2)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a mature security posture with enforced HTTPS and use of privacy compliance tools. The absence of explicit security headers such as Content-Security-Policy and X-Frame-Options is a minor gap that could expose the site to certain web-based attacks. No sensitive data leakage or vulnerable libraries were detected. The lack of a published security policy and incident response contacts limits transparency and readiness for security incidents. GDPR compliance is evident through privacy and cookie policies with consent mechanisms. Overall, the security posture is good but can be improved by adopting additional security headers, publishing security documentation, and establishing clear incident response channels.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and explicitly configure security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to enhance protection against common web attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Callbell S.A.S.
Callbell is a SaaS platform providing omnichannel customer communication solutions via messaging apps such as WhatsApp, Facebook Messenger, Instagram, and Telegram.
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of third-party security and privacy tools (Iubenda for cookie consent)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 57 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings