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Is canny.io a Scam? Security Check Results - Canny Inc. Reviews

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Is canny.io Safe? Security Analysis for Canny Inc.

Check if canny.io is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesmedium
React (implied by JSX and SPA style)HubSpot analytics and marketing toolsMicrosoft ClarityMixpanelIntercom+7 more
Analyzed 9/6/2025Completed 12:47:22 AM
78
Security Score
LOW RISK

AI Summary

Canny Inc. operates a leading SaaS platform focused on customer feedback management, enabling product teams to collect, analyze, prioritize, and share feature requests and product roadmaps. The company targets product managers, customer success teams, sales, marketing, and founders, positioning itself as a trusted solution for both startups and established companies. The website reflects a mature business with comprehensive service offerings and strong market presence. Technically, the site leverages modern JavaScript frameworks, integrates multiple analytics and marketing tools, and is hosted on AWS infrastructure, ensuring performance and scalability. Security posture is solid with HTTPS, domain transfer protection, and a dedicated security page, though DNSSEC is not enabled and incident response contacts are not explicitly provided. Privacy compliance is well addressed with clear privacy and cookie policies and consent mechanisms. Overall, the site is professional, trustworthy, and well-optimized for user experience and SEO.

Detected Technologies

React (implied by JSX and SPA style)HubSpot analytics and marketing toolsMicrosoft ClarityMixpanelIntercomLinkedIn Insight TagBing AdsGoogle Tag ManagerSentryFacebook PixelReddit PixelAWS DNS hosting

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Canny's market positioning as a customer feedback platform is reinforced by its extensive integrations with popular SaaS tools like HubSpot, Intercom, Jira, and Slack. The business model is subscription-based SaaS, targeting medium-sized companies and growing enterprises. Testimonials and case studies from reputable clients such as CircleCI, Ahrefs, and Axios highlight competitive advantages in user engagement and revenue impact. The company demonstrates a strong ecosystem partnership strategy and a focus on AI-driven automation to reduce manual feedback management tasks. Growth indicators include a large user base and extensive feedback items captured. Strategic observations suggest continued investment in AI features and expanding integration capabilities to maintain market leadership.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with enforced HTTPS, clientTransferProhibited domain status, and a dedicated security page outlining policies. Use of multiple third-party analytics and marketing scripts introduces potential risk vectors, but no vulnerable libraries or exposed sensitive data were detected in the HTML content. DNSSEC is not enabled, which is a recommended improvement. Incident response contact information is not explicitly provided, which could hinder timely vulnerability reporting. Privacy compliance is strong with GDPR indicators and cookie consent mechanisms. Overall, the security culture appears proactive but could benefit from publishing a security.txt file and enhancing transparency around incident response.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Canny Inc.

Description:

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Key Services:
Customer feedback collectionFeedback analysisFeature request prioritizationProduct roadmap planningPublic changelog and updates sharingAI-powered feedback management
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (implied by JSX and SPA style)HubSpot analytics and marketing toolsMicrosoft ClarityMixpanelIntercomLinkedIn Insight TagBing AdsGoogle Tag ManagerSentryFacebook PixelReddit PixelAWS DNS hosting
Frameworks:
React
Platforms:
HubSpotAWS
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • ClientTransferProhibited domain status
  • No DNSSEC (not enabled)
  • Security page available
  • Cookie consent mechanism

Analytics & Tracking

Services:
HubSpot AnalyticsMicrosoft ClarityMixpanelGoogle Analytics (via GTM)Sentry
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Bing AdsFacebook AdsReddit Ads
Tracking Pixels:
Facebook PixelLinkedIn Insight TagReddit PixelMicrosoft ClarityMixpanel
Marketing Tools:
HubSpotMixpanelIntercom
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and no blocking detected.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

75/100
Score

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

80/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:amazonses.com include:mailgun.org include:servers.mcsv.net include:_spf.google.com include:5705808.spf01.hubspotemail.net -all
DNS Lookups:5/10
Policy:-all
DKIM Selectors Found
Selector:k1(1296-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:130497c907@rua.easydmarc.asia
Forensic Reports:130497c907@ruf.easydmarc.asia

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:canny.io
Issuer:Amazon RSA 2048 M04
Valid Until:7/26/2026 (323 days)
SANs:canny.io, *.canny.io

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
8 years(mature)
Expiry Risk
low(136 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:18.165.140.106, 18.165.140.97, 18.165.140.114, 18.165.140.26
AAAA Records:2600:9000:25f7:d200:0:1a32:efc0:93a1, 2600:9000:25f7:d000:0:1a32:efc0:93a1, 2600:9000:25f7:9200:0:1a32:efc0:93a1, 2600:9000:25f7:8600:0:1a32:efc0:93a1, 2600:9000:25f7:6600:0:1a32:efc0:93a1, 2600:9000:25f7:ba00:0:1a32:efc0:93a1, 2600:9000:25f7:dc00:0:1a32:efc0:93a1, 2600:9000:25f7:e200:0:1a32:efc0:93a1
Name Servers:
ns-1321.awsdns-37.org
ns-1655.awsdns-14.co.uk
ns-252.awsdns-31.com
ns-669.awsdns-19.net
MX Records:
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:59ms

SPF Analysis

SPF Record:
v=spf1 include:amazonses.com include:mailgun.org include:servers.mcsv.net include:_spf.google.com include:5705808.spf01.hubspotemail.net -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies including React and integrates a broad set of analytics and marketing tools such as HubSpot, Mixpanel, Microsoft Clarity, and Sentry. Hosting is on AWS, providing reliable infrastructure. Performance is optimized with asynchronous script loading and responsive design for mobile devices. SEO is well addressed with comprehensive meta tags and Open Graph data. Accessibility features are present but could be further enhanced with explicit ARIA roles and labels. The technical stack supports scalability and extensibility, though reliance on multiple third-party scripts requires ongoing security vigilance. Overall, the technical implementation supports a high-quality user experience and robust business operations.
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