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Is chargebee.com a Scam? Security Check Results - Chargebee Inc. Reviews

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Is chargebee.com Safe? Security Analysis for Chargebee Inc.

Check if chargebee.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Stateslarge
JavaScriptVue.jsGoogle Tag ManagerConsent ManagerPayment gateway integrations
Analyzed 9/5/2025Completed 2:56:04 AM
74
Security Score
MEDIUM RISK

AI Summary

Chargebee Inc. is a well-established technology company specializing in subscription billing and revenue growth management software for SaaS and subscription-based businesses worldwide. Founded in 2011, it has grown into a large enterprise with a comprehensive platform that includes subscription billing, revenue recognition, accounts receivable management, and customer retention solutions. The company is recognized as a market leader with unicorn status and is backed by prominent investors. The website reflects a mature digital presence with professional design, clear navigation, and extensive business information. Technically, the website employs modern JavaScript frameworks such as Vue.js, integrates with multiple analytics and marketing tools, and enforces strong security practices including HTTPS and security headers. The site is fast, mobile-optimized, and SEO-friendly, indicating a high level of digital maturity. Privacy and cookie policies are present with consent mechanisms, supporting GDPR compliance. From a security perspective, the site demonstrates good practices but lacks publicly available security policy and incident response information. No vulnerabilities or exposed sensitive data were detected. The absence of WHOIS data is notable but does not detract significantly from the overall legitimacy given the strong business signals and external trust indicators. Overall, Chargebee presents a low-risk profile with a strong business and technical foundation. Strategic recommendations include publishing explicit security policies, incident response contacts, and vulnerability disclosure information to enhance transparency and trust further.

Detected Technologies

JavaScriptVue.jsGoogle Tag ManagerConsent ManagerPayment gateway integrations

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Chargebee operates in the subscription billing and revenue management sector, targeting SaaS, subscription eCommerce, and membership service businesses. Its business model is SaaS-based, providing a comprehensive revenue growth management platform. The company has achieved unicorn status and expanded globally with offices in the US, India, Netherlands, and Australia. Its competitive advantages include a broad product suite, integrations with numerous payment gateways, and acquisitions that enhance its offerings. Chargebee's revenue streams come from subscription fees for its software products. The company maintains a strong partnership ecosystem and is recognized for its workplace culture. The website content and external references indicate a robust market position and ongoing growth trajectory.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

s*****@chargebee.com

Security Posture Analysis

Comprehensive Security Assessment

Chargebee's website enforces HTTPS and includes multiple security headers such as Content-Security-Policy, Strict-Transport-Security, and X-Frame-Options, reflecting a mature security posture. No exposed sensitive data or vulnerable libraries were identified in the HTML content. However, the site does not publicly disclose a dedicated security policy or incident response procedures, which are best practices for transparency and preparedness. There is no evidence of a vulnerability disclosure program or security.txt file. The company demonstrates compliance with privacy regulations through its privacy and cookie policies. Overall, the security posture is strong but could be improved by adding explicit security governance documentation and incident response contacts.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security governance and controls.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Chargebee Inc.

Description:

Chargebee Inc. provides a revenue growth management platform for subscription-based businesses, including subscription billing, revenue recognition, customer retention, and accounts receivable management software. Founded in 2011, it serves SaaS, SaaS-like, subscription eCommerce, and membership services businesses worldwide.

Key Services:
Subscription billing softwareRevenue recognition softwareAccounts receivable managementCustomer retention management
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptVue.jsGoogle Tag ManagerConsent ManagerPayment gateway integrations
Frameworks:
Vue.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data in HTML
  • Secure forms with proper input fields

Analytics & Tracking

Services:
Google AnalyticsGoogle Tag ManagerBing Ads
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Bing Ads
Tracking Pixels:
Consent Manager
Marketing Tools:
Visual Website OptimizerConsent Manager
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

75/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=2592000; preload"

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

70/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

80/100
Score

DMARC Partial Enforcement

LOW

DMARC only applies to 35% of messages

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:sendgrid.net include:_spf.google.com include:amazonses.com include:_spf.chargebee_com._d.easydmarc.pro ~all
DNS Lookups:4/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:k1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine(35% enforcement)
Subdomain Policy:none
Aggregate Reports:87b0b2df23@rua.easydmarc.asia
Forensic Reports:87b0b2df23@ruf.easydmarc.asia

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

77/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
14 years(mature)
Expiry Risk
none(932 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:3.217.200.65, 3.219.21.216, 3.222.206.127
Name Servers:
ns-1495.awsdns-58.org
ns-1719.awsdns-22.co.uk
ns-319.awsdns-39.com
ns-601.awsdns-11.net
MX Records:
5: alt1.aspmx.l.google.com
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:52ms

SPF Analysis

SPF Record:
v=spf1 include:sendgrid.net include:_spf.google.com include:amazonses.com include:_spf.chargebee_com._d.easydmarc.pro ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies, primarily Vue.js, and integrates with multiple third-party analytics and marketing tools including Google Tag Manager, Bing Ads, and Consent Manager. The site is well-structured with comprehensive meta tags and JSON-LD structured data supporting SEO and rich search results. Performance is optimized with script deferral and preloading. Mobile responsiveness and accessibility are well addressed. No CMS was detected, suggesting a custom or headless architecture. Hosting provider details are not explicitly available. The technical infrastructure supports a fast, secure, and user-friendly experience with opportunities to enhance security transparency and incident management.
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