Is chatplus.ai Safe? Security Analysis for Privacy service provided by Withheld for Privacy ehf
Check if chatplus.ai is a scam or legitimate. Free security scan and reviews.
AI Summary
ChatPlusAI is a technology company providing AI-powered customer service and sales chatbot solutions tailored for e-commerce merchants operating across multiple marketplaces such as Shopee, Lazada, TikTok, and Tokopedia. The platform offers multi-store message aggregation, real-time AI responses, risk alerts, and automated marketing tools to improve operational efficiency and customer satisfaction. The website demonstrates a modern technical infrastructure using Astro and Ant Design frameworks, with integrations to major analytics and advertising platforms including Google Analytics, Facebook Pixel, and Baidu Analytics. Security posture is adequate with HTTPS enabled and domain transfer protection, but lacks explicit security headers and formal privacy or cookie policies. The business is relatively new, founded in 2022, with domain registration protected by privacy services, which is common for startups in this sector. Overall, the site is professional and functional but would benefit from enhanced privacy compliance and security transparency.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
ChatPlusAI targets e-commerce merchants seeking to streamline customer service and sales through AI automation. Its competitive advantage lies in multi-marketplace integration, official API usage, and AI-driven customer engagement features. The SaaS business model includes free trials and tiered pricing with AI credit packages. The company appears to have a medium-sized operation with a focus on Southeast Asia and global e-commerce markets. Partnerships with mai.zhisuitech.com suggest a broader ecosystem for platform services. Growth indicators include testimonials from marketing professionals and emphasis on efficiency and revenue uplift. Strategic observations highlight the need for improved privacy and security disclosures to build greater trust.
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with a valid SSL certificate and domain transfer protection, indicating basic security hygiene. However, the absence of DNSSEC and security headers such as Content Security Policy, HSTS, and X-Frame-Options reduces the overall security posture. No vulnerability disclosures or incident response contacts are published, which limits transparency. Tracking scripts from multiple third parties increase privacy risks. The lack of privacy and cookie policies further exposes compliance gaps, especially under GDPR. Overall, the security maturity is moderate but requires enhancements in policy transparency and technical controls to mitigate risks.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to strengthen DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Privacy service provided by Withheld for Privacy ehf
乐聊ChatPlusAI多店跨境运营管理，支持Shopee、Lazada、Tiktok、Tokopedia多站点多店铺；风险订单、批发买家预警；支持管理多店订单、一键复制创建优惠券、买家异常强提醒、自动回复、快捷回复；提升复购，降低中差评；为商家提高运营效率、增效降本。
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enabled
- ClientTransferProhibited domain status
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and interactive elements
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Privacy Policy found
HIGHGDPR requires a clear and accessible privacy policy
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Third-party services without privacy policy
HIGHDetected services: Google Analytics, Facebook
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 86 days
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
- •Privacy/proxy registration detected
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings