Is chaty.app Safe? Security Analysis for Chaty
Check if chaty.app is a scam or legitimate. Free security scan and reviews.
AI Summary
Chaty is a technology company offering a SaaS chat widget solution that integrates over 20 popular messaging platforms to enhance customer engagement for websites and e-commerce businesses. The company has established a solid market presence with over 300,000 websites using its services and maintains a strong reputation supported by numerous 5-star reviews and testimonials. Their product suite includes chat buttons, live chat via Chatway, contact form lead syncing, and advanced targeting features, catering primarily to website owners and customer support teams. Technically, Chaty operates on a WordPress-based infrastructure utilizing modern JavaScript libraries such as jQuery, AOS, and Slick Carousel. The website is well-optimized for mobile devices, SEO, and accessibility, reflecting a mature digital presence. Integration with popular e-commerce platforms and marketing tools like Google Analytics and Tag Manager further demonstrate their technical sophistication. From a security perspective, the site enforces HTTPS and avoids exposing sensitive data. However, it lacks some security best practices such as security headers and a published security policy or incident response contacts. No vulnerabilities or suspicious patterns were detected, indicating a generally sound security posture. Overall, Chaty presents a low-risk profile with strong business credibility and technical maturity. Strategic improvements in security transparency and cookie consent mechanisms would enhance compliance and trust further.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Chaty positions itself as a leading chat widget provider in the customer engagement technology sector, leveraging integrations with major messaging platforms and e-commerce ecosystems. Its SaaS business model targets SMEs and larger enterprises seeking to improve customer communication channels. The company benefits from a robust user base and positive customer feedback, indicating competitive advantages in ease of use, customization, and multi-agent support. Partnerships with Chatway and Premio.io expand its service offerings and market reach. Growth indicators include extensive platform compatibility and active marketing via social media and tracking tools.
Security Posture Analysis
Comprehensive Security Assessment
Chaty demonstrates a moderate to strong security maturity level with HTTPS enforcement and no visible exposure of sensitive information. The absence of security headers and formal security policies suggests room for improvement in defense-in-depth and transparency. No incident response or vulnerability disclosure mechanisms are publicly available, which could hinder rapid mitigation of potential threats. Data protection practices appear adequate but would benefit from explicit documentation and contact channels. Overall, the security culture is functional but could be enhanced to meet higher compliance standards such as GDPR and NIS2.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish a comprehensive security policy including incident response procedures and contact channels.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Chaty
Chaty enables customer communications by putting all your available platforms in one place — improving customer experience and increasing chances of conversion or sales.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of Google Tag Manager for analytics
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed and content-rich.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 64 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings