Is comm100.com Safe? Security Analysis for Comm100
Check if comm100.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Comm100 is a technology company specializing in AI-powered omnichannel customer service solutions, including live chat, chatbots, ticketing, and knowledge base platforms. Positioned as an established player in the customer service technology market, Comm100 targets businesses seeking to enhance customer engagement and support through SaaS offerings. The website reflects a mature digital presence with professional design, clear navigation, and comprehensive content tailored to business users. Technically, the site leverages WordPress with Divi Builder, integrates modern analytics and marketing tools, and demonstrates good performance and mobile optimization. Security posture is strong with HTTPS enforcement and security headers, though explicit incident response and vulnerability disclosure policies are absent. WHOIS data is unavailable, likely due to privacy protection, which slightly impacts business credibility. Overall, the site is trustworthy, professional, and compliant with privacy regulations, serving a general audience safely.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Comm100 operates in the technology sector, providing SaaS customer service platforms powered by AI. Its business model focuses on subscription-based services for enterprises and medium-sized businesses. The company has a consistent brand presence and offers key services such as live chat, chatbot automation, ticketing, and knowledge management. Market positioning is solid with ISO 27001 certification as a trust signal. The target audience includes customer service teams and business decision-makers. The company appears medium-sized, founded in 2009, with no public parent or subsidiary companies. The website's content and marketing tools indicate a focus on lead generation and customer engagement. Partnerships or related domains were not identified in the data provided.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (2)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with strong SSL configuration and implements multiple security headers, including Content Security Policy, enhancing protection against common web attacks. Privacy and cookie policies are comprehensive and GDPR compliant, with a consent mechanism in place. However, the absence of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No vulnerabilities or exposed sensitive data were detected in the analysis. The use of third-party scripts is standard but should be regularly audited. Overall, the security posture is good but could be improved by adding explicit security governance documentation and direct security contact channels.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response plan on the website to improve transparency and trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Comm100
Comm100 provides an AI-powered omnichannel customer service platform offering live chat, chatbot, ticketing, and knowledge base solutions to enhance customer engagement and support.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Content Security Policy implemented
- Cookie consent mechanism
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak X-Frame-Options configuration
LOWCurrent value: "ALLOW-FROM https://secure.comm100.io https://www.comm100.com https://secure.livelysupport.io https://secure.comm100.com https://secure.livesupport100.com https://secure.livelysupport.io https://secure.livesupport100.com https://secure.chatsupport15.com https://secure.chatlive15.com https://secure.livechat15.com *.chatsupport15.com *.lively-help.com *.lively-support.com *.lively-chat.com *.livelyhelpdesk.com *.supporthelpdesks.com"
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings