Is docsbot.ai Safe? Security Analysis for UglyRobot, LLC
Check if docsbot.ai is a scam or legitimate. Free security scan and reviews.
AI Summary
DocsBot AI, operated by UglyRobot, LLC, is a technology company specializing in AI-powered custom chatbots trained on user documentation and content. Their platform targets businesses seeking to automate customer support, presales, research, and internal knowledge access. With a modern SaaS business model, DocsBot offers tiered subscription plans including a free tier and advanced enterprise features. The company has established a strong market presence with over 75,000 users and 3,000 business customers, including notable clients such as Sony and WingArc1st. Their service integrates with numerous content sources and platforms, providing flexible deployment options and extensive API support. Technically, DocsBot leverages OpenAI's GPT models, vector databases, and a React/Next.js frontend hosted behind Cloudflare DNS and CDN services. The platform demonstrates high digital maturity with fast performance, mobile optimization, and good SEO practices. Security is robust, featuring HTTPS, AES256 encryption for sensitive data, and enterprise-grade security options including SSO and IP logging. However, DNSSEC is not enabled, and explicit security headers are not fully confirmed. Privacy compliance is strong with a comprehensive privacy policy and GDPR adherence, though cookie consent mechanisms and terms of service are not explicitly published. Overall, DocsBot AI exhibits a strong security posture with no detected vulnerabilities or suspicious activity. The business credibility is reinforced by detailed documentation, customer testimonials, and a transparent WHOIS registration consistent with the company's identity. The website content is professional, safe, and well-structured, supporting a high trustworthiness rating. Minor improvements in cookie policy transparency and DNS security could further enhance their compliance and security stance. Strategically, DocsBot is well-positioned in the AI chatbot market with a scalable platform and broad integration ecosystem. Continued focus on security best practices and compliance transparency will support sustained growth and customer trust.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
DocsBot AI operates in the competitive AI chatbot SaaS market, targeting businesses needing AI-driven customer support, internal knowledge management, and research assistance. Their competitive advantages include deep integration with over 37 content sources, flexible deployment options, and a transparent pricing model that includes free and enterprise tiers. Revenue streams are primarily subscription-based with additional income from an affiliate program. The target customer segments include SMBs to enterprises across various industries requiring AI automation. Growth indicators include a rapidly expanding user base and partnerships with recognized brands. The company maintains a strong partnership ecosystem with integrations to major platforms like Zendesk, Freshdesk, Slack, and Google services. Operationally, DocsBot emphasizes ease of use, security, and data ownership, appealing to privacy-conscious organizations.
Security Posture Analysis
Comprehensive Security Assessment
DocsBot AI demonstrates a mature security posture with mandatory HTTPS, encryption of sensitive API keys using AES256, and secure data storage practices. Enterprise customers benefit from advanced security features such as IP logging and Single Sign-On (SSO). The platform supports Azure OpenAI Service integration and self-hosted training data options for organizations with stringent security requirements. No critical vulnerabilities or exposed sensitive data were detected. Compliance with GDPR is confirmed, with data processing agreements and data export/deletion capabilities. However, the absence of DNSSEC and explicit vulnerability disclosure policies are areas for improvement. Incident response contact information is not publicly available, which could be enhanced to improve transparency and readiness. Overall, the security culture appears proactive and aligned with industry standards.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
UglyRobot, LLC
DocsBot AI provides custom ChatGPT-powered chatbots trained on user documentation and content for support, presales, research, and more.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- AES256 encryption for sensitive API keys
- Data encrypted in transit and at rest
- Enterprise plans with SSO and IP logging
- Enterprise options for Azure OpenAI and self-hosting
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website provides comprehensive AI chatbot solutions with strong technical implementation
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15552000; preload"
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 86 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings