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Is docsend.com a Scam? Security Check Results - DocSend Reviews

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Is docsend.com Safe? Security Analysis for DocSend

Check if docsend.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/alarge
ReactNext.jsGoogle Tag ManagerSentrySwiper.js
Analyzed 9/6/2025Completed 11:14:50 AM
74
Security Score
MEDIUM RISK

AI Summary

DocSend is a technology company specializing in secure virtual data rooms and document sharing solutions, primarily targeting companies, founders, and financial teams involved in dealmaking, fundraising, and investor communications. The platform is positioned as a trusted service used by over 34,000 companies worldwide and is a subsidiary of Dropbox, enhancing its market credibility. The website showcases a professional and modern design with comprehensive content highlighting key services such as document tracking, permission management, and analytics. Technically, the site leverages modern frameworks like Next.js and React, integrates Google Tag Manager for analytics, and uses Sentry for error monitoring, indicating a mature digital infrastructure. Security-wise, the site enforces HTTPS and follows best practices, though explicit security headers and public security policies are not evident. Privacy compliance is limited by the absence of visible privacy and cookie policies, which is a notable gap. Overall, the website is professional, trustworthy, and technically sound, but could improve transparency around privacy and security policies. The WHOIS data is unavailable, likely due to privacy protection, which slightly reduces trust but is common for enterprise domains.

Detected Technologies

ReactNext.jsGoogle Tag ManagerSentrySwiper.js

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

DocSend operates in the technology sector as a SaaS provider of secure document sharing and virtual data rooms, serving a large enterprise customer base. Its business model focuses on subscription-based services for deal management, fundraising, and investor relations. The company benefits from its association with Dropbox, leveraging brand recognition and integration capabilities. The platform's competitive advantages include real-time document tracking, advanced permission controls, and analytics features that enhance dealmaking efficiency. The website highlights partnerships and customer testimonials from reputable firms, reinforcing market position. Growth indicators include a broad customer base and continuous feature enhancements. Strategic observations suggest opportunities to strengthen compliance transparency and expand security certifications to further build customer trust.

Security Posture Analysis

Comprehensive Security Assessment

DocSend demonstrates a solid security posture with HTTPS enforcement and the use of advanced permissioning features within its platform. The website does not expose sensitive data and employs monitoring tools like Sentry. However, the absence of explicit security headers such as Content-Security-Policy and lack of publicly accessible security or incident response policies indicate areas for improvement. No vulnerabilities or malware indicators were detected in the provided content. Compliance with GDPR is not clearly demonstrated on the site, and no dedicated security contact channels were found. The overall security maturity is good but could be enhanced by publishing comprehensive security documentation and improving privacy compliance mechanisms.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish clear and accessible privacy and cookie policies with GDPR compliance details.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

DocSend

Description:

DocSend offers secure virtual data rooms for managing mergers and acquisitions, startup fundraising, and investor communications. Track engagement and share documents confidently.

Key Services:
Virtual Data RoomsDocument TrackingSecure Document SharingInvestor CommunicationsPermission ManagementAnalytics
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsGoogle Tag ManagerSentrySwiper.js
Frameworks:
Next.js
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of Sentry for error monitoring

Analytics & Tracking

Services:
Google Tag Manager
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Marketing Tools:
Sentry
Transparency Level:basic

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and multimedia

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

70/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

95/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:mail.zendesk.com include:sendgrid.net include:6191183.spf06.hubspotemail.net include:spf-001ed902.pphosted.com include:mktomail.com ~all
DNS Lookups:6/10
Policy:~all
DKIM Selectors Found
Selector:google(1240-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:c7xrs-8253@rua.dmarc.emailanalyst.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 35 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.docsend.com
Issuer:WE1
Valid Until:10/11/2025 (35 days)
SANs:www.docsend.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
13 years(mature)
Expiry Risk
low(314 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:3.174.113.96, 3.174.113.30, 3.174.113.101, 3.174.113.16
Name Servers:
ns-1369.awsdns-43.org
ns-1931.awsdns-49.co.uk
ns-30.awsdns-03.com
ns-577.awsdns-08.net
MX Records:
10: mxb-001ed902.gslb.pphosted.com
10: mxa-001ed902.gslb.pphosted.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:82ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:mail.zendesk.com include:sendgrid.net include:6191183.spf06.hubspotemail.net include:spf-001ed902.pphosted.com include:mktomail.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies including React and Next.js, ensuring a responsive and performant user experience. Integration with Google Tag Manager and Sentry indicates a mature approach to analytics and error monitoring. The site is well-optimized for mobile devices and accessibility, with good SEO practices evident in meta tags and structured data. Hosting details are not explicitly identified, but the performance and technology stack suggest a reliable infrastructure. There is an opportunity to enhance security by adding missing HTTP security headers and improving privacy compliance features. Overall, the technical implementation supports the business goals effectively with room for incremental improvements.
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