Is document360.com Safe? Security Analysis for Document360
Check if document360.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Document360 is a mature SaaS company founded in 2007, specializing in AI-powered knowledge base solutions for teams and customers. The platform supports creation and management of FAQs, user guides, product documentation, SOPs, and manuals, targeting technical writers, developers, and product companies. The website reflects a professional and consistent brand with a focus on delivering productivity-enhancing AI features integrated into knowledge management. Technically, the site is built on WordPress with modern frameworks like Bootstrap and leverages Cloudflare for DNS and CDN services. It integrates multiple marketing and analytics tools including Google Analytics, Facebook Pixel, Hotjar, and Visual Website Optimizer, indicating a data-driven approach to user engagement and conversion optimization. Security posture is good with HTTPS enforced and domain locking, though DNSSEC is not enabled and explicit security policies are not published. Privacy compliance is basic with a cookie consent mechanism but no visible privacy or terms pages. Overall, the site is safe, well-structured, and trustworthy, suitable for a professional SaaS audience.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Document360 holds a strong market position as a knowledge base platform with AI capabilities, serving a medium-sized technology sector business. Its business model is SaaS subscription-based, targeting enterprise and mid-market customers needing scalable documentation solutions. The company demonstrates growth through extensive use of marketing and analytics tools and maintains a consistent brand presence across social media. The lack of explicit privacy and security policies suggests areas for compliance improvement. No suspicious domains or partners were identified, indicating a focused and controlled ecosystem. The company’s long domain age and domain management practices support its credibility.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a solid security foundation with HTTPS, domain locking, and use of Cloudflare DNS/CDN. However, the absence of DNSSEC and lack of published security policies or incident response contacts represent gaps in transparency and defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The extensive use of third-party tracking and marketing scripts increases the attack surface but is common in SaaS marketing. The site would benefit from publishing a security policy, incident response procedures, and a vulnerability disclosure program to enhance trust and compliance.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to strengthen DNS security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Document360
Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- Domain locked with multiple client prohibitions
- Use of Cloudflare DNS
- No exposed sensitive data detected in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional SaaS platform for knowledge base management.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 31 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM1 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings