Is document360.io Safe? Security Analysis for Document360
Check if document360.io is a scam or legitimate. Free security scan and reviews.
AI Summary
Document360 is a mature SaaS company founded in 2007, specializing in AI-powered knowledge base software designed for teams and customers. The platform supports creation and management of FAQs, user guides, product documentation, and SOPs, targeting technical writers, developers, and product companies. The company positions itself as a leader in knowledge management with AI-enhanced search and content creation capabilities, supported by a strong customer base and positive user ratings. Technically, the website is built on WordPress with modern frameworks like Bootstrap and integrates multiple analytics and marketing tools, ensuring good performance, mobile optimization, and SEO. Security posture is solid with HTTPS and domain protections, though there is room for improvement in publishing explicit security policies and enabling DNSSEC. Overall, Document360 presents a professional, trustworthy, and technically sound online presence.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Document360 operates in the technology sector with a focus on knowledge management SaaS solutions. Its business model revolves around subscription-based software services enhanced by AI features. The company targets enterprise and medium-sized businesses requiring scalable documentation solutions. Market positioning is strong with a high aggregate rating and consistent branding. The company leverages partnerships with major ad networks and analytics providers to optimize marketing and user engagement. No parent or subsidiary companies were identified. The company maintains active social media channels and a comprehensive website with clear business information and contact points primarily via email and support forms.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and uses Cloudflare DNS and CDN services, providing a robust security foundation. Domain registration includes protective status flags preventing unauthorized changes. However, DNSSEC is not enabled, which is a recommended enhancement. The site integrates multiple third-party analytics and marketing scripts, which increases tracking but appears compliant with privacy norms. There is no explicit security policy or incident response information published, nor a vulnerability disclosure or security.txt file, which are gaps in transparency and security maturity. No vulnerabilities or exposed sensitive data were detected in the analysis. Overall, the security posture is good but could be improved by formalizing security policies and enabling additional DNS protections.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Document360
Instantly create a knowledge base for your customers and teams. Build FAQ, User guides, Product Documentation, Standard Operating Procedures and many more
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Domain status includes clientDeleteProhibited, clientRenewProhibited, clientTransferProhibited, clientUpdateProhibited
- No DNSSEC enabled (recommend enabling)
- Use of Cloudflare DNS and CDN for protection and performance
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website uses modern SEO and structured data for rich search results
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 66 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM1 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings