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Is fullstory.com a Scam? Security Check Results - FullStory Reviews

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Is fullstory.com Safe? Security Analysis for FullStory

Check if fullstory.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesenterprise
GatsbyReactJavaScriptCSS
Analyzed 9/4/2025Completed 7:51:40 PM
69
Security Score
MEDIUM RISK

AI Summary

FullStory is an enterprise-level SaaS company specializing in behavioral data analytics that surfaces user sentiment to help businesses improve digital experiences. The company targets product teams and UX professionals, offering a platform that captures and analyzes user interactions to drive better product decisions. The website reflects a strong market position with professional branding and comprehensive service descriptions. Technically, the site is built on modern frameworks like Gatsby and React, optimized for performance and mobile responsiveness. Security posture is strong with HTTPS, security headers, and secure forms, though explicit incident response and vulnerability disclosure policies are absent. Privacy compliance is well addressed with clear policies and consent mechanisms. Overall, the site is trustworthy and professional, though the absence of WHOIS data introduces some uncertainty about domain registration legitimacy.

Detected Technologies

GatsbyReactJavaScriptCSS

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

FullStory operates in the technology sector, focusing on behavioral analytics for digital products. Its SaaS business model targets medium to large enterprises seeking to enhance user experience through data-driven insights. The company demonstrates strong branding consistency and trust signals such as SOC 2 certification. The platform integrates marketing tools like Marketo and uses its own analytics for user tracking. The lack of WHOIS data is a minor concern but does not detract from the company's evident market presence and professional digital footprint. Partnerships and subsidiaries were not identified from the data provided.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (2)

s*****@fullstory.com
s*****@fullstory.com

Security Posture Analysis

Comprehensive Security Assessment

The website employs robust security measures including HTTPS, multiple security headers, and secure data collection forms. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of a published incident response plan or security contact information limits transparency and readiness perception. Privacy policies are comprehensive and GDPR compliant, supporting strong data protection practices. Recommendations include publishing explicit security policies and enhancing accessibility features. Overall, the security posture is mature but could benefit from improved communication of security governance.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated incident response and vulnerability disclosure policy page.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

FullStory

Description:

Discover a behavioral data platform that surfaces user sentiment buried between clicks to create better products that win loyal customers for life.

Key Services:
Behavioral data analyticsUser sentiment analysisDigital experience insights
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
GatsbyReactJavaScriptCSS
Frameworks:
Gatsby
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Security headers present
  • No exposed sensitive data detected
  • Secure forms with proper input types

Analytics & Tracking

Services:
FullStory analytics
Tracking Level:extensive
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
FullStory tracking pixel
Marketing Tools:
Marketo
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

85/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

80/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:et._spf.pardot.com include:_spf.google.com include:mail.zendesk.com include:servers.mcsv.net include:mktomail.com ip4:205.201.128.0/20 ip4:198.2.128.0/18 ~all
DNS Lookups:5/10
Policy:~all
DKIM Selectors Found
Selector:google(1296-bit rsa)
Selector:k1(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:postmaster@fullstory.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

52/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 76 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
24 years(mature)
Expiry Risk
none(701 days)
Protection Level
moderateDNSSEC OFF

DNS Records

A Records:15.197.167.90, 3.33.186.135
Name Servers:
ns-cloud-d1.googledomains.com
ns-cloud-d2.googledomains.com
ns-cloud-d3.googledomains.com
ns-cloud-d4.googledomains.com
MX Records:
5: alt1.aspmx.l.google.com
10: alt4.aspmx.l.google.com
10: alt3.aspmx.l.google.com
5: alt2.aspmx.l.google.com
1: aspmx.l.google.com
SOA:Serial: 1, TTL: 300s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:31ms

SPF Analysis

SPF Record:
v=spf1 include:et._spf.pardot.com include:_spf.google.com include:mail.zendesk.com include:servers.mcsv.net include:mktomail.com ip4:205.201.128.0/20 ip4:198.2.128.0/18 ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using Gatsby, a modern React-based static site generator, ensuring fast load times and good SEO. The use of modern CSS and JavaScript frameworks contributes to excellent mobile optimization and user experience. The site includes integrations with marketing automation tools like Marketo and uses FullStory's own analytics for behavioral tracking. No CMS was detected, indicating a custom or static site approach. Hosting provider details were not explicitly found. The technical implementation is modern and well-executed, supporting the company's enterprise positioning.
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