Is global-office.at Safe? Security Analysis for global office Franchise AT GmbH
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AI Summary
global office Franchise AT GmbH is a medium-sized Austrian company specializing in outsourced telephone answering and customer service solutions. Established in 2012, the company offers a broad range of services including inbound and outbound call handling, backoffice support, and industry-specific packages for sectors such as hospitality, government, and automotive. Their 24/7 service model and high customer satisfaction position them as a reliable partner for businesses seeking to enhance customer communication and operational efficiency. Technically, the website is built on the Contao CMS platform, leveraging modern JavaScript libraries and responsive design, providing a good user experience across devices. Security posture is adequate with HTTPS enabled but lacks advanced security headers and explicit incident response policies. Privacy compliance is partially met with a privacy policy present but no visible cookie consent mechanism. Overall, the website reflects a professional and trustworthy business presence with room for improvement in security and privacy transparency.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The company operates in the customer service outsourcing market with a franchise business model, targeting businesses requiring professional call handling and customer engagement. Their competitive advantage lies in personalized service, 24/7 availability, and industry-tailored solutions. The website indicates a focus on German-speaking markets, primarily Austria, with partner sites in Germany and Namibia. Revenue streams likely include service contracts and franchise fees. The presence of testimonials and detailed service descriptions supports credibility and market positioning. Growth potential exists through digital transformation and expanding franchise networks.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a basic security posture with HTTPS enabled, ensuring encrypted communication. However, the absence of key security headers such as Content-Security-Policy and Strict-Transport-Security reduces protection against common web attacks. No visible vulnerability disclosure or incident response information limits transparency and preparedness. No exposed sensitive data or vulnerable libraries were detected, but regular security audits and implementation of security best practices are recommended to enhance resilience and compliance with GDPR and other regulations.
Strategic Recommendations
Priority Actions for Security Improvement
Implement a comprehensive cookie consent mechanism to comply with GDPR requirements.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
global office Franchise AT GmbH
global office provides professional telephone answering and customer service solutions including inbound, outbound, backoffice services, and industry-specific solutions for sectors such as hotels, auto dealerships, and government authorities. They offer 24/7 service and emphasize personal, competent communication to support businesses in managing calls and customer interactions.
good
consistent
Technical Stack
moderate
good
basic
basic
Security Assessment
- HTTPS enabled
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade, strict-origin-when-cross-origin"
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
EU business without adequate privacy measures
CRITICALEU businesses are subject to strict GDPR requirements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 31 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
DNS Records
DNSSEC Status
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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