Is global-office.de Safe? Security Analysis for global office GmbH
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AI Summary
global office GmbH is a German-based telecommunications service provider specializing in hybrid inbound and outbound telephone services that combine human agents with AI-powered voicebots. With over 16 years of experience and a network of more than 450 agents across 55+ locations, the company targets public authorities, medium-sized businesses, hotels, and auto dealerships. Their service model emphasizes personalized customer communication and integration with client systems for messaging and appointment scheduling. Technically, the website is built on the Contao CMS platform, hosted by Hetzner, and incorporates modern JavaScript libraries and widgets such as ProvenExpert for customer reviews. The site is mobile-optimized and presents a professional user experience with good content quality. Security posture is adequate with HTTPS enabled, but lacks explicit security headers and formal privacy or cookie policies, indicating room for compliance improvement. Overall, the domain and hosting align with the business claims, supporting legitimacy. The website scores well on business credibility and technical implementation but should enhance privacy compliance and security best practices.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
The company holds a strong market position in the telecommunications and customer service sectors, leveraging hybrid AI-human solutions to improve client call handling and customer engagement. Their business model focuses on premium, customizable communication services for diverse sectors including government and hospitality. The presence of multiple regional partner domains indicates a geographically distributed service approach. Customer trust is reinforced by a high rating on ProvenExpert and multiple testimonials. The company’s growth is supported by a broad service portfolio and integration capabilities with CRM and other client systems. However, the absence of visible privacy and cookie policies may impact compliance perception among privacy-conscious clients.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a basic to moderate security posture with HTTPS enabled and no visible exposure of sensitive data. However, the lack of security headers such as Content-Security-Policy, X-Frame-Options, and absence of a vulnerability disclosure or incident response contact reduces the overall security maturity. No known vulnerabilities or malicious scripts were detected in the provided content. The use of reputable third-party widgets is a positive factor but requires ongoing monitoring. The site does not provide explicit information on security frameworks or certifications, which could enhance trust. Recommendations include implementing security headers, publishing privacy and cookie policies, and establishing formal incident response channels.
Strategic Recommendations
Priority Actions for Security Improvement
Publish comprehensive privacy and cookie policies with clear GDPR compliance statements.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
global office GmbH
Die global office GmbH bietet individuell konfigurierbare Premium-Lösungen im Bereich der In- und Outbound-Telefonie. Intensiv geschulte Agentinnen und Agenten kümmern sich um die Kanäle Telefon und E-Mail, um die Kommunikation von Behörden und Mittelstand auf ein neues Level zu bringen. Systeme für automatisierte Verarbeitung natürlicher Sprache, webbasierte Schnittstellen zu CRM-Systemen, fortlaufend aktualisierbare Datenbanken und Online-Kalender, umfassendes Reporting und Flexibilität ermöglichen eine einzigartige Kommunikations-Dienstleistung.
good
consistent
Technical Stack
moderate
good
basic
basic
Security Assessment
- HTTPS enabled
- No exposed sensitive data in HTML
- Use of reputable third-party widgets (ProvenExpert)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade, strict-origin-when-cross-origin"
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
EU business without adequate privacy measures
CRITICALEU businesses are subject to strict GDPR requirements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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