Is goto.com Safe? Security Analysis for GoTo
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AI Summary
GoTo is an enterprise-level technology company specializing in cloud-based business communication and IT support software. Their product suite includes unified communications, contact center solutions, webinar and meeting platforms, and IT management tools, serving a broad range of industries globally. The website reflects a mature digital presence with comprehensive product information, customer trust signals, and strong branding consistency. Technically, the site employs modern analytics and marketing tools, with good mobile optimization and accessibility features. Security posture is solid with HTTPS and cookie consent mechanisms, though explicit security headers and vulnerability disclosure policies could be improved. Overall, GoTo presents as a credible and professional SaaS provider with a strong market position.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
GoTo operates in the competitive SaaS market for business communications and IT support, leveraging a broad portfolio including GoTo Connect, GoTo Webinar, and LogMeIn products. Their target customers range from SMBs to large enterprises across multiple sectors such as automotive, healthcare, education, government, and retail. The company demonstrates strategic partnerships and subsidiaries, enhancing their service offerings. Their marketing and analytics infrastructure supports targeted customer engagement and growth. The presence of well-known customer logos and comprehensive legal and trust documentation further solidifies their market credibility.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (6)
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and employs cookie consent mechanisms compliant with GDPR. Security best practices include the use of modern analytics and marketing scripts loaded asynchronously to reduce risk. However, no explicit security headers (e.g., CSP, HSTS) were detected in the provided data, and no public vulnerability disclosure or incident response contacts were found. There is no evidence of exposed sensitive data or vulnerable libraries. The security score is good but could be enhanced by publishing security policies and adding security headers.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
GoTo
Businesses of all sizes trust GoTo to power business growth and support customers. Explore our business phone system, contact center, and IT support products.
excellent
consistent
Technical Stack
moderate
good
good
good
Security Assessment
- HTTPS enforced
- Cookie consent with opt-in/out
- No exposed sensitive data in HTML
- Use of security and analytics scripts with async/defer
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Comprehensive product portfolio for business communications and IT support
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM2 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Community rating
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