Is gotomypc.com Safe? Security Analysis for GoTo
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AI Summary
GoToMyPC is a well-established remote desktop software provider offering secure, reliable, and easy-to-use remote access solutions for individuals and businesses. The company positions itself as an industry leader with over 20 years of experience, providing a comprehensive suite of features including antivirus protection, multi-factor authentication, and productivity tools. The website reflects a mature digital presence with strong branding, customer testimonials, and multiple trust badges, reinforcing its market position. Technically, the website employs modern web technologies and integrates advanced analytics and marketing tools such as Google Tag Manager, AB Tasty, and Microsoft Application Insights. The site is optimized for mobile devices and accessibility, with clear navigation and fast performance. Privacy and cookie compliance are well addressed through TrustArc consent management and detailed policy documents. Security-wise, GoToMyPC demonstrates strong best practices including end-to-end encryption, multi-factor authentication, and session security features. However, explicit security headers are not visibly present in the HTML content, and public incident response or vulnerability disclosure information is not found, representing areas for improvement. Overall, the website and business exhibit a high level of professionalism, security awareness, and compliance, with no indications of malicious activity or content blocking. The WHOIS data for the subdomain is unavailable but consistent with standard subdomain management practices, not detracting from legitimacy.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
GoToMyPC operates in the technology sector, focusing on remote access software delivered via a subscription SaaS model. Its target customers include individual users and small to medium businesses requiring secure remote desktop access. The company leverages a strong brand presence and a broad product ecosystem under the GoTo and LogMeIn umbrella, including related communication and support products. The business model emphasizes security, ease of use, and productivity enhancements, supported by extensive customer support and global phone presence. The presence of affiliate programs and marketing tools indicates active customer acquisition strategies. The company maintains a consistent and professional online presence with clear trust signals and compliance adherence.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (2)
Security Posture Analysis
Comprehensive Security Assessment
The security posture of GoToMyPC is robust, featuring industry-standard encryption (256-bit AES), multi-factor authentication, single sign-on, and session security controls such as host screen blanking and device locking. Complimentary antivirus powered by Bitdefender adds an additional layer of protection. The website enforces privacy and cookie consent mechanisms compliant with GDPR. However, the absence of visible HTTP security headers (e.g., CSP, HSTS) and lack of publicly available incident response or vulnerability disclosure policies suggest room for enhancement in transparency and defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the content. Overall, the security maturity is high but could benefit from improved header implementation and public security communication.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish HTTP security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance browser security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
GoTo
GoToMyPC provides remote desktop software enabling users to access their Mac or PC from anywhere on any device with market-leading security features and productivity tools.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- 256-bit AES encryption
- Multi-factor authentication
- Single sign-on
- Limited login attempts
- End-to-end authentication
- Complimentary antivirus
- Host screen blanking
- Lock device on disconnect
- One-time passwords
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is professionally designed with clear navigation and rich content.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=86400"
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
DMARC Partial Enforcement
LOWDMARC only applies to 20% of messages
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM3 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Community rating
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