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Is gotomypc.com a Scam? Security Check Results - GoTo Reviews

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Is gotomypc.com Safe? Security Analysis for GoTo

https://gotomypc.com

Check if gotomypc.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Stateslarge
JavaScriptGoogle Tag ManagerAB TastyQualifiedMicrosoft Application Insights+2 more
Analyzed 10/4/2025Completed 1:28:57 AM
69
Security Score
MEDIUM RISK

AI Summary

GoToMyPC is a well-established remote desktop software provider offering secure, reliable, and easy-to-use remote access solutions for individuals and businesses. The company positions itself as an industry leader with over 20 years of experience, providing a comprehensive suite of features including antivirus protection, multi-factor authentication, and productivity tools. The website reflects a mature digital presence with strong branding, customer testimonials, and multiple trust badges, reinforcing its market position. Technically, the website employs modern web technologies and integrates advanced analytics and marketing tools such as Google Tag Manager, AB Tasty, and Microsoft Application Insights. The site is optimized for mobile devices and accessibility, with clear navigation and fast performance. Privacy and cookie compliance are well addressed through TrustArc consent management and detailed policy documents. Security-wise, GoToMyPC demonstrates strong best practices including end-to-end encryption, multi-factor authentication, and session security features. However, explicit security headers are not visibly present in the HTML content, and public incident response or vulnerability disclosure information is not found, representing areas for improvement. Overall, the website and business exhibit a high level of professionalism, security awareness, and compliance, with no indications of malicious activity or content blocking. The WHOIS data for the subdomain is unavailable but consistent with standard subdomain management practices, not detracting from legitimacy.

Detected Technologies

JavaScriptGoogle Tag ManagerAB TastyQualifiedMicrosoft Application InsightsTrustArc Consent ManagementYouTube Player API

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

GoToMyPC operates in the technology sector, focusing on remote access software delivered via a subscription SaaS model. Its target customers include individual users and small to medium businesses requiring secure remote desktop access. The company leverages a strong brand presence and a broad product ecosystem under the GoTo and LogMeIn umbrella, including related communication and support products. The business model emphasizes security, ease of use, and productivity enhancements, supported by extensive customer support and global phone presence. The presence of affiliate programs and marketing tools indicates active customer acquisition strategies. The company maintains a consistent and professional online presence with clear trust signals and compliance adherence.

Extracted Contact Information

Marketing Intelligence Data

Phone Numbers (2)

+1866890****
+1800279****

Security Posture Analysis

Comprehensive Security Assessment

The security posture of GoToMyPC is robust, featuring industry-standard encryption (256-bit AES), multi-factor authentication, single sign-on, and session security controls such as host screen blanking and device locking. Complimentary antivirus powered by Bitdefender adds an additional layer of protection. The website enforces privacy and cookie consent mechanisms compliant with GDPR. However, the absence of visible HTTP security headers (e.g., CSP, HSTS) and lack of publicly available incident response or vulnerability disclosure policies suggest room for enhancement in transparency and defense-in-depth. No vulnerabilities or exposed sensitive data were detected in the content. Overall, the security maturity is high but could benefit from improved header implementation and public security communication.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish HTTP security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to enhance browser security.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

GoTo

Description:

GoToMyPC provides remote desktop software enabling users to access their Mac or PC from anywhere on any device with market-leading security features and productivity tools.

Key Services:
Remote desktop accessFile transferRemote printingGuest accessAntivirus protection
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptGoogle Tag ManagerAB TastyQualifiedMicrosoft Application InsightsTrustArc Consent ManagementYouTube Player API
Platforms:
WebMobile (iOS, Android apps)
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • 256-bit AES encryption
  • Multi-factor authentication
  • Single sign-on
  • Limited login attempts
  • End-to-end authentication
  • Complimentary antivirus
  • Host screen blanking
  • Lock device on disconnect
  • One-time passwords

Analytics & Tracking

Services:
Microsoft Application InsightsGoogle Tag ManagerGoogle OptimizeAB TastyQualified
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
AB Tasty
Tracking Pixels:
Google OptimizeAB TastyQualified
Marketing Tools:
AB TastyQualified
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed with clear navigation and rich content.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=86400"

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

100/100
Score
No issues found

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

DMARC Partial Enforcement

LOW

DMARC only applies to 20% of messages

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:u2211427.wl178.sendgrid.net include:_spf2.expertcity.com -all
DNS Lookups:2/10
Policy:-all
DKIM Selectors Found
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none(20% enforcement)
Subdomain Policy:none
Aggregate Reports:dmarc_agg@vali.email
Forensic Reports:logmein-dmarc@datafeeds.phishlabs.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

52/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

3 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

DNS Records

A Records:20.49.97.28
Name Servers:
ns1.getgo.comDNS only
ns1.p201.dns.oraclecloud.netDNS only
ns2.getgo.comDNS only
ns2.p201.dns.oraclecloud.netDNS only
ns3.getgo.comDNS only
ns3.p201.dns.oraclecloud.netDNS only
ns4.p201.dns.oraclecloud.netDNS only
MX Records:
10: mx0a-001a0901.pphosted.com
10: mx0b-001a0901.pphosted.com
SOA:Serial: 532044777, TTL: 3600s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:30ms

SPF Analysis

SPF Record:
v=spf1 include:u2211427.wl178.sendgrid.net include:_spf2.expertcity.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern technology stack including JavaScript frameworks, Google Tag Manager, AB Tasty for A/B testing, Qualified for chat, and Microsoft Application Insights for telemetry. It integrates TrustArc for cookie consent management, ensuring GDPR compliance. The site is mobile-optimized with responsive design and accessibility considerations. Performance appears fast with efficient resource loading. The use of multiple analytics and marketing tools indicates a mature digital marketing strategy. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting provider details are not disclosed in the content. Overall, the technical infrastructure supports a professional and scalable web presence with opportunities to enhance security headers and public documentation.
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