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Is govdelivery.com a Scam? Security Check Results - Granicus Reviews

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Is govdelivery.com Safe? Security Analysis for Granicus

Check if govdelivery.com is a scam or legitimate. Free security scan and reviews.

GovernmentUnited Statesenterprise
WordPress CMSYoast SEO pluginGoogle Tag ManagerNew Relic monitoringWistia video embeds+4 more
Analyzed 9/5/2025Completed 12:11:41 PM
74
Security Score
MEDIUM RISK

AI Summary

Granicus is a well-established enterprise technology company founded in 1999, specializing in digital engagement and citizen experience platforms for government organizations. Their comprehensive suite of cloud-based solutions, including Government Experience Cloud, Service Cloud, Engagement Cloud, and AI-powered digital agents, positions them as a leader in the public sector technology market. The website reflects a mature digital presence with professional design, clear navigation, and extensive content tailored to government clients. Technically, the site is built on WordPress with modern integrations such as Google Tag Manager, New Relic monitoring, and interactive video embeds, hosted likely on AWS infrastructure. Security posture is solid with HTTPS enforced and domain transfer protections, though DNSSEC is not enabled and explicit security policies are absent. Privacy compliance is weak due to missing privacy and cookie policies. Overall, the site demonstrates high business credibility and trustworthiness but would benefit from enhanced privacy and security disclosures.

Detected Technologies

WordPress CMSYoast SEO pluginGoogle Tag ManagerNew Relic monitoringWistia video embedsStorylane interactive demosTypekit fontsjQuerySlick slider

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Granicus operates primarily in the government technology sector, targeting local, state, federal, and special district government entities. Their business model is SaaS and digital services focused on improving government-citizen interactions and operational efficiency. The company leverages a strong partnership ecosystem, including integrations with govDelivery, Host Compliance, and OpenForms. Granicus maintains a large customer base with over 7,000 government organizations and 330 million people connected. Their market position is strong, supported by customer success stories, awards, and a consistent brand presence. The company emphasizes innovation with AI-powered agents and digital transformation services, indicating a growth-oriented strategy.

Security Posture Analysis

Comprehensive Security Assessment

The website employs HTTPS with a valid SSL certificate and uses clientTransferProhibited status to protect domain ownership. However, DNSSEC is not enabled, which is a recommended security enhancement. No explicit security headers were detected in the provided data, and there is no visible security policy or incident response information published. The site uses reputable third-party services for monitoring and analytics, such as New Relic and Google Tag Manager. No vulnerabilities or exposed sensitive data were identified in the HTML content. The absence of privacy and cookie policies suggests a gap in compliance readiness. Overall, the security posture is good but could be improved with additional security controls and transparency.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to enhance DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Granicus

Description:

Citizen Experience Platform Transforming How Governments Serve. Granicus technology connects 330M people & 7,000+ government organizations.

Key Services:
Government Experience CloudService CloudEngagement CloudOperations CloudGovernment Experience Agent (GXA)Digital agency & consulting services
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
WordPress CMSYoast SEO pluginGoogle Tag ManagerNew Relic monitoringWistia video embedsStorylane interactive demosTypekit fontsjQuerySlick slider
Frameworks:
WordPress
Platforms:
AWS (inferred from AWS DNS servers)
Performance:

moderate

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Client transfer prohibited domain status

Analytics & Tracking

Services:
New RelicGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:poor

Advertising & Marketing

Tracking Pixels:
New Relic
Marketing Tools:
New RelicWistiaStorylane
Transparency Level:basic

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is professionally designed and well-structured.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

25/100
Score

Weak Strict-Transport-Security configuration

LOW

Current value: "max-age=300"

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

100/100
Score
No issues found
SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email include:spf.protection.outlook.com ~all
DNS Lookups:2/10
Policy:~all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:selector2(1416-bit rsa)
Selector:mail(1296-bit rsa)
Selector:s1(1296-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc_agg@vali.email
Forensic Reports:dmarcreports+ruf@granicus.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

95/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 89 days

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:about.govdelivery.com
Issuer:R13
Valid Until:12/3/2025 (89 days)
SANs:about.govdelivery.com, blog.visioninternet.com, civicasoft.com +18 more

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DNS Records

A Records:23.185.0.4
AAAA Records:2620:12a:8000::4, 2620:12a:8001::4
Name Servers:
ns-1329.awsdns-38.orgDNS only
ns-176.awsdns-22.comDNS only
ns-1823.awsdns-35.co.ukDNS only
ns-871.awsdns-44.netDNS only
MX Records:
0: granicus-com.mail.protection.outlook.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:70ms

SPF Analysis

SPF Record:
v=spf1 include:%{i}._ip.%{h}._ehlo.%{d}._spf.vali.email include:spf.protection.outlook.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on WordPress CMS with a modern and responsive design optimized for mobile devices. It uses a variety of third-party libraries and services including Typekit for fonts, Wistia for video hosting, Storylane for interactive demos, and Slick slider for UI components. Google Tag Manager and New Relic are integrated for analytics and performance monitoring. Hosting appears to be on AWS infrastructure, inferred from DNS servers. The site demonstrates good SEO practices with Yoast SEO plugin and structured data (JSON-LD) for rich search results. Performance is moderate, with asynchronous loading of scripts and optimized images. Accessibility features are present but could be further enhanced. Overall, the technical implementation is robust with opportunities for modernization in security and privacy compliance.
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