Is grasshopper.com Safe? Security Analysis for Grasshopper
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AI Summary
Grasshopper is a well-established virtual phone system provider targeting entrepreneurs and small businesses, offering services such as toll-free, vanity, and local business numbers with features like call forwarding, mobile and desktop apps, and 24/7 support. The company is positioned as a trusted solution with over 150,000 small business customers and operates under the parent company GoTo. Technically, the website is built on modern frameworks including Next.js and React, hosted on AWS infrastructure, and managed via Sitecore CMS, ensuring a fast, mobile-optimized, and accessible user experience. Security posture is strong with HTTPS enforcement, security headers, and domain registration locks, though DNSSEC is not enabled and no explicit security policy or incident response page is found. Privacy compliance is robust with clear privacy and cookie policies and consent mechanisms. Overall, the website demonstrates high professionalism, trustworthiness, and technical maturity.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Grasshopper operates in the telecommunications sector with a subscription-based business model focused on virtual phone systems for small businesses and entrepreneurs. Its competitive advantages include a broad range of phone number types, unlimited users, and integrations with trusted partners. The company leverages a strong brand presence and positive user ratings to maintain market position. The parent company GoTo provides additional corporate backing. Grasshopper's ecosystem includes support portals and partner services, enhancing customer experience and retention. Growth indicators include extensive customer base and continuous feature enhancements.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with HTTPS, multiple security headers, and domain status protections. No exposed sensitive data or vulnerable libraries were detected. However, the absence of a published security policy, incident response contact, or vulnerability disclosure program represents a compliance gap. DNSSEC is not enabled, which could be improved to enhance DNS security. Privacy policies and cookie consent mechanisms are in place, supporting GDPR compliance. Incident response readiness and security culture indicators are not publicly visible, suggesting room for transparency improvements.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to strengthen DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Grasshopper
A virtual phone system can help businesses stay organized as call volume increases. Leverage unlimited users, 24/7 support and more with Grasshopper today!
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- ClientDeleteProhibited domain status
- DNSSEC not enabled (potential improvement area)
- No exposed sensitive data detected
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible and professionally designed.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Strict-Transport-Security configuration
LOWCurrent value: "max-age=15724800; includeSubDomains"
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Weak SPF Policy
HIGHSPF record has permissive policy allowing any server to send email
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings
Additional Findings
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Community rating
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