Is hongdans.com Safe? Security Analysis for 深圳千刻网络科技有限公司
Check if hongdans.com is a scam or legitimate. Free security scan and reviews.
AI Summary
The website www.hongdans.com represents a specialized SaaS platform focused on providing an email ticketing system tailored for cross-border e-commerce customer service teams. The platform offers features such as collecting emails and web form submissions, unified ticket management, automated and manual ticket assignment, and detailed customer service analytics. The company behind the platform is Shenzhen QianKe Network Technology Co., Ltd., indicating a China-based operation with a focus on technology and e-commerce sectors. The website is professionally designed with good content quality and clear navigation, targeting business users in the cross-border e-commerce space. Technically, the site employs modern frontend technologies including Bootstrap, FontAwesome, Swiper.js, and analytics tools like Google Analytics and Baidu Analytics. The site is mobile optimized and SEO friendly, though some accessibility features could be improved. Security posture is moderate with HTTPS enabled but lacking visible security headers and cookie consent mechanisms. No critical vulnerabilities or exposed sensitive data were detected in the provided content. The WHOIS data for the domain is unavailable, showing no match in the registry, which raises some concerns about domain age and registration transparency. However, the website content and business information appear consistent and professional. The absence of explicit contact emails or phone numbers reduces direct contactability but a contact form is available. Privacy policy is present but cookie consent and GDPR compliance indicators are minimal. Overall, the website presents a credible business offering with moderate technical maturity and security posture. Strategic improvements in security headers, privacy compliance, and domain registration transparency would enhance trust and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Hongdans.com operates in a niche market serving cross-border e-commerce customer service teams with a SaaS email ticketing system. Its competitive advantage lies in specialized features for email and web form integration, automated ticket distribution, and detailed analytics tailored for e-commerce customer support. The business model is subscription-based SaaS, targeting small to medium-sized enterprises in China and potentially international markets. The company maintains partnerships with related service providers in email marketing and e-commerce site building, enhancing its ecosystem. Growth indicators include active customer testimonials and a growing ticket volume. The company’s ICP license and professional website presence support its legitimacy and market positioning.
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a moderate security maturity level with HTTPS enabled and no visible exposed sensitive data. However, the absence of security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options is a gap that could expose the site to certain web-based attacks. No incident response or vulnerability disclosure policies are published, limiting transparency in security management. Privacy compliance is basic, lacking cookie consent mechanisms and detailed GDPR indicators. The WHOIS data absence reduces domain trustworthiness. Overall, the security posture is adequate for a SaaS platform but requires enhancements to meet higher compliance and security standards.
Strategic Recommendations
Priority Actions for Security Improvement
Implement comprehensive security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options to mitigate common web vulnerabilities.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
深圳千刻网络科技有限公司
虹单邮件工单平台帮助跨境电商客服团队收集邮箱邮件和网页表单，通过邮件转工单实现统一分配、管理和客服回复，支持多邮箱管理、自定义语料库和预设邮件回复模板。
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enabled
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF detected.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: transport, banking
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Unable to retrieve SSL certificate
CRITICALCould not establish secure connection to retrieve certificate information
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings