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Is incident.io a Scam? Security Check Results - incident.io Reviews

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Is incident.io Safe? Security Analysis for incident.io

Check if incident.io is a scam or legitimate. Free security scan and reviews.

TechnologyN/amedium
ReactNext.jsCloudflare DNSSegment AnalyticsGoogle Tag Manager+1 more
Analyzed 7/31/2025Completed 11:55:07 PM
75
Security Score
MEDIUM RISK

AI Summary

incident.io is a technology SaaS company specializing in an all-in-one incident management platform that integrates on-call scheduling, real-time incident response, AI-driven SRE assistance, and status pages. The platform targets fast-moving teams and enterprises seeking to reduce downtime and improve incident resolution efficiency. The website demonstrates a mature digital presence with modern web technologies such as Next.js, React, and integrations with analytics and cookie consent tools. The security posture is strong with HTTPS enforced and domain registration protected by privacy services, though explicit security policies and vulnerability disclosures are not publicly visible. Overall, incident.io presents a professional, trustworthy platform with a clear market position in the incident management space.

Detected Technologies

ReactNext.jsCloudflare DNSSegment AnalyticsGoogle Tag ManagerIubenda cookie solution

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

incident.io operates in the technology sector, offering SaaS solutions for incident management. Its business model revolves around subscription-based services targeting engineering and SRE teams. The company leverages AI to differentiate its offerings and integrates with popular collaboration platforms like Slack and Microsoft Teams. Customer testimonials from reputable companies such as Airbnb and Intercom reinforce its market credibility. The company was founded in 2018 and maintains a consistent brand and messaging strategy. While direct contact information is limited, the presence of privacy protection in WHOIS data is typical for tech companies. The platform's ecosystem includes catalog, workflows, AI SRE, and status pages, indicating a comprehensive approach to incident management.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and uses Cloudflare DNS, indicating a secure hosting environment. Security headers are partially detected, and no critical vulnerabilities or exposed sensitive data were found in the HTML content. However, DNSSEC is not enabled, which is a recommended improvement. There is no visible security.txt or vulnerability disclosure policy, which could enhance transparency and incident response readiness. Privacy policies and cookie consent mechanisms are comprehensive and GDPR compliant, reflecting good privacy practices. The absence of direct security contact channels is a minor gap. Overall, the security posture is solid but could benefit from enhanced disclosure and DNS security.

Strategic Recommendations

Priority Actions for Security Improvement

1

Enable DNSSEC on the domain to improve DNS security and prevent spoofing.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

incident.io

Description:

incident.io is an all-in-one incident management platform unifying on-call scheduling, real-time incident response, and integrated status pages – helping teams resolve issues faster and reduce downtime.

Key Services:
On-call schedulingIncident responseAI SRE assistanceStatus pagesWorkflows automationCatalog and insights
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsCloudflare DNSSegment AnalyticsGoogle Tag ManagerIubenda cookie solution
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Domain status clientTransferProhibited
  • Use of privacy protection for WHOIS
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Segment AnalyticsGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Segment Analytics
Marketing Tools:
Segment AnalyticsIubenda cookie solution
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is a professional SaaS platform for incident management

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

29/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com ~all
DNS Lookups:1/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:dmarc-reports@incident.io

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

72/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 75 days

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
7 years(mature)
Expiry Risk
none(948 days)
Protection Level
basicDNSSEC OFF
Suspicious Indicators Detected
  • Privacy/proxy registration detected

DNS Records

A Records:76.76.21.164, 66.33.60.129
Name Servers:
chase.ns.cloudflare.com
daisy.ns.cloudflare.com
MX Records:
10: aspmx2.googlemail.com
5: alt1.aspmx.l.google.com
10: aspmx3.googlemail.com
1: aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 2379182766, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:39ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern React and Next.js framework, leveraging server-side rendering for performance and SEO benefits. Hosting and DNS are managed via Cloudflare, providing CDN and security features. Analytics are implemented using Segment and Google Tag Manager, with cookie consent managed by Iubenda. The site is mobile-optimized with responsive design and accessibility considerations. Performance appears fast with optimized images and lazy loading. No CMS is detected, indicating a custom or headless approach. The technical stack is modern and well-maintained, supporting a professional SaaS offering with scalability and integration capabilities.
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