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Is inspectlet.io a Scam? Security Check Results - Inspectlet Reviews

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Is inspectlet.io Safe? Security Analysis for Inspectlet

Check if inspectlet.io is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesmedium
Google AnalyticsSegment AnalyticsjQuery 1.9.1Inspectlet proprietary scriptFont Awesome+1 more
Analyzed 7/31/2025Completed 9:38:08 PM
58
Security Score
MEDIUM RISK

AI Summary

Inspectlet is a technology company specializing in website visitor session recording and analytics tools. Their platform enables website owners and marketers to observe detailed user interactions such as mouse movements, clicks, scrolls, and keypresses, providing insights beyond traditional analytics. The company has a solid market presence with over 90,000 customers, including notable brands like Shopify, eBay, and Salesforce. Founded in 2014 and based in the US, Inspectlet operates a SaaS business model targeting businesses seeking to optimize user experience and conversion rates. Technically, the website employs modern web technologies including AngularJS, Google Analytics, Segment, and proprietary tracking scripts. Hosting and DNS services leverage Cloudflare, ensuring good performance and security. The site is mobile optimized and presents a professional design with clear navigation. However, some legacy libraries like jQuery 1.9.1 are in use, indicating potential modernization opportunities. From a security perspective, the site uses HTTPS and has a clean domain status but lacks DNSSEC and security headers such as Content-Security-Policy. No privacy or cookie policies are found in the analyzed content, indicating gaps in privacy compliance. The extensive user tracking via session recordings and third-party analytics suggests a high level of data collection, necessitating transparent privacy practices. Overall, Inspectlet demonstrates a strong business credibility and technical foundation but should improve privacy compliance and security best practices. Strategic recommendations include publishing comprehensive privacy and cookie policies, enabling DNSSEC, adding security headers, and updating legacy libraries to enhance security and trust.

Detected Technologies

Google AnalyticsSegment AnalyticsjQuery 1.9.1Inspectlet proprietary scriptFont AwesomeCloudflare DNS

đź§ AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Inspectlet holds a competitive position in the website analytics market by offering session recording and behavioral insights that complement traditional analytics tools. Their SaaS model generates revenue from subscriptions, targeting digital marketers, UX researchers, and e-commerce businesses. The presence of high-profile customers and testimonials indicates strong market validation. The company’s partnership ecosystem includes integrations with analytics platforms like Segment and Google Analytics. Growth indicators include a mature filtering tool and funnel analysis capabilities. Strategic observations suggest opportunities to expand compliance transparency and security posture to maintain customer trust and regulatory alignment.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

h*****@inspectlet.com

Security Posture Analysis

Comprehensive Security Assessment

Inspectlet’s security maturity is moderate. The use of HTTPS and Cloudflare DNS provides a secure baseline. However, the absence of DNSSEC and security headers reduces defense-in-depth. No exposed sensitive data or known vulnerabilities were detected in the HTML content. The lack of published security policies and incident response contacts limits transparency and preparedness perception. Compliance gaps exist due to missing privacy and cookie policies, which are critical under GDPR and similar regulations. The extensive tracking capabilities necessitate robust data protection and incident response mechanisms. Enhancing security culture and documentation would improve overall posture.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements.

✨Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Inspectlet

Description:

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. Forget traditional analytics. You never need to wonder how exactly people are using your site again.

Key Services:
Session RecordingWebsite HeatmapsJavascript A/B TestingFeedback SurveysError LoggingForm Analytics
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
Google AnalyticsSegment AnalyticsjQuery 1.9.1Inspectlet proprietary scriptFont AwesomeCloudflare DNS
Frameworks:
AngularJS (ng-controller detected)
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
75/100
Best Practices:
  • HTTPS enforced (implied by URL)
  • No DNSSEC enabled
  • Domain status OK
  • No exposed sensitive data found in HTML

Analytics & Tracking

Services:
Google AnalyticsSegmentInspectlet
Tracking Level:extensive
Privacy Compliance:poor

Advertising & Marketing

Tracking Pixels:
Segment AnalyticsInspectlet tracking script
Marketing Tools:
Segment
Transparency Level:basic

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:high

Key Observations

1

Website provides detailed information about session recording and analytics services.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

35/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: Google Analytics, Twitter, Cloudflare, Google APIs

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

đź“§Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

70/100
Score

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:spf.efwd.registrar-servers.com ~all
DNS Lookups:1/10
Policy:~all

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

65/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 72 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

2 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:inspectlet.io
Issuer:WE1
Valid Until:10/12/2025 (72 days)
SANs:inspectlet.io, *.inspectlet.io

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

60/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Transfer Lock Not Enabled

MEDIUM

Domain can be transferred without authorization

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

No DMARC Record

MEDIUM

DMARC policy not configured

Domain Registration Details

Domain Age
10 years(mature)
Expiry Risk
low(75 days)
Protection Level
noneDNSSEC OFF
Suspicious Indicators Detected
  • •No domain protection locks enabled

DNS Records

A Records:104.21.62.188, 172.67.138.96
AAAA Records:2606:4700:3035::ac43:8a60, 2606:4700:3031::6815:3ebc
Name Servers:
carl.ns.cloudflare.com
pam.ns.cloudflare.com
MX Records:
10: eforward1.registrar-servers.com
10: eforward2.registrar-servers.com
10: eforward3.registrar-servers.com
15: eforward4.registrar-servers.com
20: eforward5.registrar-servers.com
SOA:Serial: 2377965860, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:59ms

SPF Analysis

SPF Record:
v=spf1 include:spf.efwd.registrar-servers.com ~all

⚡Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

đź”§Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using AngularJS for frontend control, with integration of Google Analytics and Segment for analytics and tracking. Inspectlet’s own session recording script is loaded asynchronously to capture user interactions. The site uses Cloudflare for DNS and likely CDN services, contributing to moderate performance and security. The CSS and HTML are well-structured with responsive design considerations. However, the use of an outdated jQuery version (1.9.1) indicates technical debt. No CMS is detected, suggesting a custom or proprietary platform. SEO is supported by meta tags and Open Graph tags, but structured data is absent. Accessibility is basic, with room for improvement. Overall, the technical infrastructure is solid but could benefit from modernization and enhanced security configurations.
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