Is jetpackcrm.com Safe? Security Analysis for Jetpack CRM
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AI Summary
Jetpack CRM is a specialized Customer Relationship Management solution tailored for WordPress entrepreneurs and small businesses. It offers modular tools and extensions to manage contacts, sales funnels, invoicing, and marketing integrations, positioning itself as a simple yet powerful CRM alternative to complex enterprise software. The business operates under Automattic's ecosystem, leveraging WordPress and WooCommerce platforms, and provides subscription-based pricing plans with clear value propositions. Technically, the website is built on WordPress with modern front-end technologies and SEO optimizations, ensuring good performance and user experience across devices. Security posture is solid with HTTPS and domain locking, though there is room for improvement in security headers and published policies. Privacy compliance is strong, linking to Automattic's comprehensive privacy and cookie policies with an active consent mechanism. Overall, the site demonstrates high professionalism, trustworthiness, and technical maturity suitable for its target market.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Jetpack CRM occupies a niche in the CRM market by focusing on WordPress users and entrepreneurs who require a customizable, modular CRM solution without the complexity and cost of large enterprise systems. Its business model combines free core CRM software with paid extensions and subscription plans, targeting small to medium businesses. The company benefits from its association with Automattic, enhancing credibility and infrastructure reliability. The ecosystem includes integrations with popular payment gateways and email marketing tools, supporting diverse customer needs. Growth indicators include active blog content, clear pricing tiers, and a focus on user empowerment. Strategic partnerships with Automattic and WordPress.com strengthen its market position and technical foundation.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and uses domain locking statuses to protect domain integrity. It employs a cookie consent banner compliant with GDPR, reflecting a privacy-conscious approach. However, explicit HTTP security headers are not evident in the provided data, and no dedicated security or incident response policies are published on the site. There is no visible security.txt file or vulnerability disclosure program, which could enhance transparency and trust. No vulnerabilities or exposed sensitive data were detected in the HTML content. The security posture is good but could be improved by adopting additional security headers, publishing security policies, and enabling DNSSEC.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC to enhance DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Jetpack CRM
Jetpack CRM provides a simple, modular Customer Relationship Management system for WordPress users, designed to nurture contacts and grow businesses with customizable tools and extensions.
excellent
consistent
Technical Stack
moderate
good
good
excellent
Security Assessment
- HTTPS enforced
- Use of clientDeleteProhibited, clientTransferProhibited, clientUpdateProhibited domain statuses
- Cookie consent banner with customization options
- No exposed sensitive data in HTML
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with no blocking or WAF challenges.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
DMARC not enforcing
MEDIUMDMARC policy is set to "none"
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 61 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DMARC Policy Set to None
LOWDMARC is configured but not enforcing any policy
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings