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Is jivosite.com a Scam? Security Check Results - LLC TECNOLOGY DISTRIBUTION LTDA Reviews

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Is jivosite.com Safe? Security Analysis for LLC TECNOLOGY DISTRIBUTION LTDA

Check if jivosite.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/alarge
ReactNext.jsCloudinary (image hosting)Google Tag ManagerFacebook Pixel+2 more
Analyzed 9/7/2025Completed 9:10:33 AM
77
Security Score
LOW RISK

AI Summary

JivoChat is a technology company offering a comprehensive live chat and customer communication platform designed to help businesses engage with their customers through multiple channels including websites, mobile apps, social media, and messengers. Positioned as a top global player with over 200,000 business users and extensive monthly chat volumes, JivoChat provides a SaaS model with free and paid plans, integrating AI agents, chatbots, telephony, and CRM tools to enhance customer support and sales processes. The website demonstrates a mature digital presence with modern technologies such as Next.js and React, optimized for performance and mobile responsiveness. Security posture is strong with HTTPS and security headers implemented, though explicit security policies and incident response contacts are not published. Privacy compliance is evident with GDPR-aligned privacy and cookie policies and consent mechanisms. However, the absence of WHOIS domain registration data raises some concerns about domain legitimacy, warranting further verification. Overall, JivoChat presents a professional, trustworthy, and technically sound platform with room for improvement in transparency and security disclosures.

Detected Technologies

ReactNext.jsCloudinary (image hosting)Google Tag ManagerFacebook PixelLinkedIn Insight TagGoogle Analytics

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

JivoChat operates in the technology sector, focusing on customer support and communication solutions. Its competitive advantage lies in integrating multiple communication channels into a unified platform, supported by AI and chatbot technologies. The business model is SaaS-based, targeting businesses of various sizes globally. Revenue streams likely include subscription fees and affiliate programs. The company maintains a strong partnership ecosystem with integrations across popular social media and CRM platforms. Growth indicators include high user counts and active daily operators. Strategic observations highlight the importance of expanding transparency in security and compliance to strengthen trust further.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

i*****@jivochat.com

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a good security maturity level with enforced HTTPS, comprehensive security headers, and no visible vulnerabilities or exposed sensitive data. The presence of a bug bounty program indicates proactive vulnerability management. However, the lack of a dedicated security policy page and incident response contact reduces transparency and may impact incident handling readiness. GDPR compliance is supported by privacy and cookie policies with consent mechanisms. No security.txt file or explicit data protection officer contact was found, suggesting areas for improvement in formalizing security governance and communication.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page detailing security practices and compliance.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LLC TECNOLOGY DISTRIBUTION LTDA

Description:

JivoChat provides live chat software and customer communication platform integrating live chat, messengers, social media, chatbots, telephony, and CRM tools to help businesses engage customers and improve support.

Key Services:
Live Chat for WebsitesMobile App Live ChatChatbotsWhatsApp Business IntegrationAI Agent and AI AssistantTelephony and CallbackCRM IntegrationTeam ChatsEmail IntegrationAPI for Developers
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsCloudinary (image hosting)Google Tag ManagerFacebook PixelLinkedIn Insight TagGoogle Analytics
Frameworks:
Next.js
Platforms:
WebiOSAndroidWindowsMacOS
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Secure forms with email input
  • Bug bounty program

Analytics & Tracking

Services:
Google AnalyticsLinkedIn Insight TagFacebook Pixel
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Facebook PixelLinkedIn Insight Tag
Marketing Tools:
Jivo Marketing
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

60/100
Score

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

95/100
Score

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

20/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

100/100
Score
No issues found
SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com include:customeriomail.com include:spf.unisender.com ~all
DNS Lookups:3/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:mail@jivosite.com
Forensic Reports:mail@jivosite.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 88 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:www.jivochat.com
Issuer:E8
Valid Until:12/5/2025 (88 days)
SANs:www.jivochat.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
14 years(mature)
Expiry Risk
none(652 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:5.101.37.37
Name Servers:
ns1.edgedns.ruDNS only
ns2.edgedns.world
MX Records:
10: aspmx.l.google.com
20: alt1.aspmx.l.google.com
20: alt2.aspmx.l.google.com
30: aspmx2.googlemail.com
30: aspmx3.googlemail.com
SOA:Serial: 1756699864, TTL: 300s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:480ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com include:customeriomail.com include:spf.unisender.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern tech stack including React and Next.js, ensuring fast performance and excellent mobile optimization. Use of Cloudinary for image hosting and integration of major analytics and tracking tools like Google Analytics, Facebook Pixel, and LinkedIn Insight Tag demonstrate a mature digital infrastructure. The site is well-structured with proper meta tags and SEO optimization. Accessibility features are present but could be further enhanced. Hosting provider details are not explicitly identified. Overall, the technical implementation supports a high-quality user experience with scalable infrastructure.
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