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Is jotform.com a Scam? Security Check Results - Jotform Inc. Reviews

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Is jotform.com Safe? Security Analysis for Jotform Inc.

Check if jotform.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Statesmedium
JavaScriptGoogle Tag ManagerGoogle AnalyticsCookiebotModern web fonts (Circular, Inter)+2 more
Analyzed 9/5/2025Completed 1:48:15 AM
67
Security Score
MEDIUM RISK

AI Summary

Jotform Inc. is a well-established SaaS company founded in 2006, specializing in online form building and related digital products such as surveys, e-signatures, PDF editing, and AI-powered tools. The company targets a broad audience including businesses and individuals seeking easy-to-use, no-code form solutions. With over 30 million users worldwide, Jotform holds a strong market position as a leading online form builder. The website reflects a mature digital presence with professional design, comprehensive content, and strong branding consistency. Technically, the site employs modern web technologies, integrates Google Analytics and Tag Manager, and enforces HTTPS with appropriate security headers, indicating a robust technical infrastructure. Privacy and cookie policies are clearly presented with consent mechanisms, demonstrating good privacy compliance. However, the WHOIS data for the domain is unavailable, which is unusual for a company of this stature and slightly impacts business credibility. Overall, the security posture is strong with no visible vulnerabilities, but the absence of a dedicated security policy or incident response page suggests room for improvement in transparency. Strategic recommendations include publishing explicit security policies, incident response contacts, and vulnerability disclosure information to enhance trust and compliance.

Detected Technologies

JavaScriptGoogle Tag ManagerGoogle AnalyticsCookiebotModern web fonts (Circular, Inter)HTML5CSS3

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Jotform operates in the technology sector, providing essential SaaS tools for form creation and data collection. Its business model includes free and paid tiers, targeting a wide range of customers from individuals to enterprises. The company benefits from a strong brand, extensive user base, and diversified product offerings including AI agents and store builders. Its partnership ecosystem includes social media platforms and review sites, enhancing market reach and credibility. The company’s growth is supported by continuous product innovation and a focus on user-friendly, no-code solutions. The website’s content and structured data reinforce Jotform’s market leadership and commitment to customer service.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

s*****@jotform.com

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a mature security posture with enforced HTTPS, comprehensive security headers, and secure form handling practices. Privacy compliance is evident through detailed policies and cookie consent mechanisms. However, the lack of a dedicated security policy page and incident response contact reduces transparency. No vulnerabilities or exposed sensitive data were detected in the analyzed content. The use of third-party analytics and consent tools is managed appropriately. To further strengthen security culture and compliance, Jotform should consider publishing a security policy, incident response procedures, and a vulnerability disclosure program.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and commitments.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Jotform Inc.

Description:

Jotform is an online form builder with drag-and-drop no-code functionality that lets you create powerful, beautiful, customized online forms in minutes. Jotform has also developed other powerful products, such as Jotform Apps, Jotform Store Builder, Jotform Tables, and Jotform Approvals.

Key Services:
Online form builderSurvey creationPayment collectionPDF editorAI agent builderElectronic signature softwareApp builderStore builderTables and approvals
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptGoogle Tag ManagerGoogle AnalyticsCookiebotModern web fonts (Circular, Inter)HTML5CSS3
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

excellent

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • No exposed sensitive data in HTML
  • Use of security headers
  • Secure forms with CSRF protections implied
  • Cookie consent mechanism

Analytics & Tracking

Services:
Google AnalyticsGoogle Tag Manager
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Cookiebot
Marketing Tools:
Cookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

30/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

Strict DMARC Alignment

LOW

Strict alignment may cause legitimate emails to fail

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:152.160.0.0/16 ip4:23.251.253.0/26 ip4:209.127.136.0/24 ip4:209.127.149.0/24 ip4:212.47.85.0/24 include:amazonses.com include:_spf.google.com include:4773329.spf02.hubspotemail.net -all
DNS Lookups:3/10
Policy:-all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:mail(1296-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:dmarc@jotform.com
Forensic Reports:dmarc@jotform.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

75/100
Score

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 76 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:jotform.com
Issuer:WE1
Valid Until:11/20/2025 (76 days)
SANs:jotform.com, *.jotform.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
19 years(mature)
Expiry Risk
none(3351 days)
Protection Level
moderateDNSSEC OFF

DNS Records

A Records:104.18.25.107, 104.18.24.107
AAAA Records:2606:4700::6812:196b, 2606:4700::6812:186b
Name Servers:
jay.ns.cloudflare.com
leah.ns.cloudflare.com
MX Records:
10: aspmx.l.google.com
20: alt1.aspmx.l.google.com
30: aspmx2.googlemail.com
20: alt2.aspmx.l.google.com
30: aspmx3.googlemail.com
SOA:Serial: 2382506899, TTL: 1800s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:70ms

SPF Analysis

SPF Record:
v=spf1 ip4:152.160.0.0/16 ip4:23.251.253.0/26 ip4:209.127.136.0/24 ip4:209.127.149.0/24 ip4:212.47.85.0/24 include:amazonses.com include:_spf.google.com include:4773329.spf02.hubspotemail.net -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern technology stack including JavaScript, Google Tag Manager, Google Analytics, and Cookiebot for consent management. It employs modern web fonts and responsive design techniques ensuring excellent mobile optimization and accessibility. The site loads quickly and uses proper meta tags and structured data for SEO optimization. No CMS was explicitly detected, suggesting a custom or proprietary platform. Hosting details are not explicitly available but the site uses CDN services for assets. Overall, the technical implementation is robust, supporting a high-quality user experience and strong performance.
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