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Is kaiserpermanente.org a Scam? Security Check Results - Kaiser Permanente Reviews

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Is kaiserpermanente.org Safe? Security Analysis for Kaiser Permanente

Check if kaiserpermanente.org is a scam or legitimate. Free security scan and reviews.

HealthcareUnited Statesenterprise
Adobe Experience Manager (AEM)MarketoQuantum MetricAdobe Helix RUMGoogle Maps API+5 more
Analyzed 9/5/2025Completed 3:44:02 PM
67
Security Score
MEDIUM RISK

AI Summary

Kaiser Permanente is a leading integrated healthcare provider and insurer in the United States, offering customized care and coverage to a broad consumer base. The website serves as a comprehensive portal for health plans, care options, and patient resources, reflecting the organization's commitment to accessible and coordinated healthcare. The site is professionally designed, mobile-optimized, and leverages modern web technologies including Adobe Experience Manager, Marketo, and advanced analytics tools to deliver a rich user experience. Security posture is strong with HTTPS enforcement and appropriate security headers, though explicit privacy and terms of service pages are not clearly identified in the provided content. Overall, the website demonstrates a mature digital presence aligned with the organization's enterprise scale and healthcare industry standards.

Detected Technologies

Adobe Experience Manager (AEM)MarketoQuantum MetricAdobe Helix RUMGoogle Maps APILottie animationsSlick CarouselQualtricsDynatraceCookielaw.org Consent SDK

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Kaiser Permanente operates in the healthcare sector with a business model focused on integrated care delivery and insurance services. The website targets consumers seeking health coverage and medical care, providing key services such as telehealth, pharmacy, mental health, and wellness resources. The organization maintains a strong market position as a large enterprise with consistent branding and trust indicators. Partnerships with domains like account.kp.org and business.kaiserpermanente.org support account management and business services. The extensive use of analytics and marketing tools indicates a data-driven approach to customer engagement and service delivery.

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a high level of security maturity with HTTPS enabled and multiple security headers implemented. No vulnerabilities or exposed sensitive data were detected in the HTML content. However, the absence of a publicly accessible privacy policy and terms of service pages, as well as lack of explicit incident response or vulnerability disclosure information, suggests areas for improvement in compliance and transparency. The cookie consent mechanism is present, supporting privacy compliance efforts. Overall, the security posture is robust but could benefit from enhanced documentation and user-facing security policies.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a clear and accessible privacy policy page linked from the homepage to improve privacy compliance and user trust.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Kaiser Permanente

Description:

Kaiser Permanente provides customized care and coverage to help people stay healthy. The website offers information about health plans, care options, and resources.

Key Services:
Health insurance plansMedical carePharmacy servicesMental health servicesTelehealth
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
Adobe Experience Manager (AEM)MarketoQuantum MetricAdobe Helix RUMGoogle Maps APILottie animationsSlick CarouselQualtricsDynatraceCookielaw.org Consent SDK
Frameworks:
Adobe Experience Manager
Platforms:
Web
Performance:

moderate

Mobile:

good

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Use of security headers
  • No exposed sensitive data in HTML
  • Secure cookie usage indicated by scripts

Analytics & Tracking

Services:
Adobe AnalyticsQuantum MetricDynatraceWebtrendsQualtrics
Tracking Level:extensive
Privacy Compliance:basic

Advertising & Marketing

Ad Networks:
Marketo
Tracking Pixels:
Adobe DTMQuantum MetricDynatraceWebtrendsQualtrics
Marketing Tools:
MarketoAdobe Experience ManagerQuantum MetricQualtrics
Transparency Level:good

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and interactive features.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

58/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: transport, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

60/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No DKIM record found

MEDIUM

DKIM adds cryptographic signatures to emails

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 ip4:198.203.175.175 ip4:148.163.135.169 ip4:148.163.139.169 include:_netblocks.eloqua.com -all
DNS Lookups:1/10
Policy:-all
DMARC Details
Policy:none
Aggregate Reports:dmarc_rua@emaildefense.proofpoint.com
Forensic Reports:dmarc_ruf@emaildefense.proofpoint.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

72/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Mixed Content Detected

MEDIUM

1 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
28 years(mature)
Expiry Risk
none(376 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:198.140.9.22, 198.140.13.22
Name Servers:
ea-dns14.kp.org
ea-dns25.kp.org
ea-dns36.kp.org
MX Records:
10: mxb-00000703.gslb.pphosted.com
10: mxa-00000703.gslb.pphosted.com
SOA:Serial: 601924468, TTL: 300s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:220ms

SPF Analysis

SPF Record:
v=spf1 ip4:198.203.175.175 ip4:148.163.135.169 ip4:148.163.139.169 include:_netblocks.eloqua.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Adobe Experience Manager, leveraging a modern tech stack including Marketo for marketing automation, Quantum Metric for user experience analytics, and Google Maps API for location services. Performance is moderate with good mobile optimization and accessibility features. The site uses advanced JavaScript libraries such as Lottie for animations and Slick Carousel for interactive content. Analytics integration is extensive, utilizing Adobe Analytics, Dynatrace, and Qualtrics. The technical infrastructure supports a scalable and responsive user experience, though opportunities exist to optimize loading times and enhance hosting transparency.
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