Is kampyle.com Safe? Security Analysis for Medallia
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AI Summary
Medallia operates a sophisticated experience management software platform targeting enterprises seeking to improve customer, employee, contact center, and digital experiences. The company positions itself as a leader in the experience management space, offering a comprehensive SaaS platform with AI and analytics capabilities. The website is professionally designed, multi-lingual, and rich in content, reflecting a mature digital presence. Technically, the site leverages WordPress CMS with a broad set of marketing and analytics technologies including Google Tag Manager, Adobe DTM, Marketo, and various tracking pixels, indicating advanced digital marketing and data collection practices. Security posture is strong with HTTPS enforced and enterprise-grade security information available, though explicit security headers and incident response contacts are not publicly detailed. The absence of WHOIS data is a notable gap but does not detract from the overall legitimacy given the brand presence and content quality. Overall, the site is trustworthy, well-structured, and compliant with privacy standards including GDPR.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Medallia's market positioning as a leading experience management software provider is supported by its extensive service offerings across customer, employee, and contact center experience domains. The business model is SaaS-based, targeting large enterprises across multiple industries such as automotive, financial services, healthcare, and technology. The company demonstrates a strong partnership ecosystem and global reach with multi-language support. Revenue streams likely include subscription fees, professional services, and market research offerings. The website content and navigation clearly target enterprise decision-makers and experience professionals, emphasizing ROI, AI leadership, and global impact. The presence of customer success stories and industry recognition further strengthens its competitive advantage.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and integrates multiple security and analytics scripts asynchronously, reducing performance impact. However, explicit security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options are not evident from the provided data, representing an area for improvement. No vulnerabilities or exposed sensitive data were detected in the content. The site lacks a publicly accessible vulnerability disclosure policy or security.txt file, and no incident response contact information is provided, which could hinder coordinated vulnerability reporting. Privacy compliance is strong with clear privacy and cookie policies and consent mechanisms in place. Overall, the security posture is good but could be enhanced by publishing more explicit security policies and headers.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish explicit security headers including CSP, HSTS, and X-Frame-Options to enhance protection against common web attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Medallia
Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Enterprise-grade security page
- Use of security and analytics scripts asynchronously
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional enterprise-grade SaaS platform site.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Weak Referrer-Policy configuration
LOWCurrent value: "origin"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings