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Is kapa.ai a Scam? Security Check Results - kapa.ai Reviews

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Is kapa.ai Safe? Security Analysis for kapa.ai

Check if kapa.ai is a scam or legitimate. Free security scan and reviews.

TechnologyN/asmall
JavaScriptPostHog analyticsGoogle AnalyticsCookiebotFramer (CMS/website builder)
Analyzed 9/6/2025Completed 7:49:15 AM
69
Security Score
MEDIUM RISK

AI Summary

kapa.ai is a technology company specializing in AI-powered assistants that transform technical documentation and knowledge bases into reliable, context-aware AI helpers. Their platform leverages retrieval-augmented generation to provide precise answers to complex technical questions, targeting companies with technical products such as developer tools and SaaS platforms. The company is trusted by notable clients including OpenAI, Docker, and Logitech, and emphasizes enterprise-grade security with SOC 2 Type II certification. Technically, the website is built using modern web technologies including JavaScript frameworks, Framer CMS, and integrates analytics tools like Google Analytics and PostHog. Cookie consent is managed via Cookiebot, indicating attention to privacy compliance. The site is well-structured with JSON-LD structured data enhancing SEO and providing rich metadata about the organization, software application, and FAQs. From a security perspective, kapa.ai demonstrates strong practices such as HTTPS enforcement, role-based access control, and PII anonymization. However, explicit security headers and detailed security policies or incident response information are not publicly visible. WHOIS data is privacy-protected, which is common for SaaS companies, and does not raise immediate concerns given the professional web presence and trust indicators. Overall, kapa.ai presents a professional, secure, and business-focused digital presence with a strong market position in AI-driven technical documentation assistance. Strategic improvements could include publishing comprehensive privacy and terms of service pages, enhancing security headers, and providing clearer incident response contacts to further strengthen trust and compliance.

Detected Technologies

JavaScriptPostHog analyticsGoogle AnalyticsCookiebotFramer (CMS/website builder)

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

kapa.ai operates in the AI and technology sector, focusing on delivering specialized AI assistants for technical documentation. Their business model is SaaS-based, offering integrations with popular knowledge management tools and communication platforms. The company targets technical teams in developer tools, SaaS, and electronics sectors, positioning itself as a niche provider with high accuracy and enterprise security. Their client base includes high-profile tech companies, indicating strong market acceptance. The platform's ability to ingest multiple content sources and deploy across various channels supports scalability and customer retention. The lack of public financial or founding data limits deeper business intelligence, but the presence of SOC 2 Type II certification and trusted clients suggests maturity and reliability.

Extracted Contact Information

Marketing Intelligence Data

Email Addresses (1)

s*****@kapa.ai

Security Posture Analysis

Comprehensive Security Assessment

kapa.ai exhibits a mature security posture with HTTPS enforced and SOC 2 Type II certification prominently mentioned, indicating adherence to rigorous security standards. The platform incorporates granular role-based access control and automatic PII anonymization, which are strong data protection measures. However, the absence of visible security headers such as Content Security Policy or HSTS in the provided data suggests room for improvement. No public vulnerability disclosure or incident response information was found, which could be enhanced to improve transparency and readiness. The use of privacy-protected WHOIS data is appropriate for the business type. Overall, the security posture is strong but could benefit from more visible security documentation and technical controls.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a comprehensive privacy policy and terms of service pages accessible from the website footer.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

kapa.ai

Description:

kapa.ai transforms technical documentation and knowledge bases into AI assistants that answer complex technical questions using retrieval-augmented generation. It targets companies with technical products and offers integrations with Slack, Discord, Zendesk, and more.

Key Services:
AI Docs AssistantRetrieval-augmented generation (RAG) for technical questionsIntegrations with Markdown, Confluence, GitHub, DiscourseDeployment across website widgets, Slack, Discord, APIEnterprise-grade security including SOC 2 Type II
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
JavaScriptPostHog analyticsGoogle AnalyticsCookiebotFramer (CMS/website builder)
Frameworks:
Framer
Platforms:
Web
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enabled
  • SOC 2 Type II compliance claimed
  • Granular role-based access control mentioned
  • Automatic PII anonymization during ingestion

Analytics & Tracking

Services:
Google AnalyticsPostHogLinkedIn Insight
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Tracking Pixels:
LinkedIn InsightPostHog
Marketing Tools:
PostHogCookiebot
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:good
Content Relevance:excellent
Navigation Clarity:good
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

40/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

68/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

47/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:_spf.google.com ~all
DNS Lookups:1/10
Policy:~all
DKIM Selectors Found
Selector:google(1416-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:quarantine
Aggregate Reports:emil@kapa.ai

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

47/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

SSL Certificate Expires Within 90 Days

MEDIUM

SSL certificate expires in 45 days

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Mixed Content Detected

MEDIUM

4 resources loaded over insecure HTTP

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
2 years(established)
Expiry Risk
none(1964 days)
Protection Level
basicDNSSEC OFF
Suspicious Indicators Detected
  • Privacy/proxy registration detected

DNS Records

A Records:35.71.142.77, 52.223.52.2
Name Servers:
pdns1.registrar-servers.com
pdns2.registrar-servers.com
MX Records:
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt1.aspmx.l.google.com
5: alt2.aspmx.l.google.com
1: aspmx.l.google.com
SOA:Serial: 1755866382, TTL: 3601s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:57ms

SPF Analysis

SPF Record:
v=spf1 include:_spf.google.com ~all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using Framer CMS with JavaScript-based technologies and integrates third-party services such as PostHog for analytics, Cookiebot for cookie consent, and LinkedIn Insight for marketing. Hosting appears to leverage Amazon S3 for static assets. The site is mobile-optimized with good SEO practices including structured data and meta tags. Performance is moderate, with asynchronous loading of scripts to improve speed. However, the absence of detected security headers and limited accessibility features indicate areas for technical enhancement. The technical stack is modern and appropriate for a SaaS platform, supporting scalability and integration capabilities.
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