Is kf5.com Safe? Security Analysis for 上海微问家信息技术有限公司
Check if kf5.com is a scam or legitimate. Free security scan and reviews.
AI Summary
逸创云客服由上海微问家信息技术有限公司运营，是中国领先的全渠道智能云客服系统提供商，专注于为各行业企业提供包括客服工单系统、IM在线客服、云呼叫中心、智能机器人及帮助中心等多样化客户服务解决方案。该公司拥有超过100,000家企业客户，强调提升客户服务效率和质量，且已通过ISO27001信息安全认证，体现其对安全的重视。网站内容丰富，设计专业，主要面向中国市场的中大型企业客户。技术上，网站采用现代前端技术和百度分析工具，具备良好的移动优化和SEO表现。安全方面，网站启用了HTTPS，未发现明显漏洞，但缺少部分安全HTTP头和隐私合规机制。WHOIS信息缺失，存在一定的信任风险，但整体业务和内容显示其为合法运营的企业。建议加强安全头配置和隐私合规措施以提升整体安全和合规水平。
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
逸创云客服在中国云客服市场占据领先地位，提供SaaS及本地部署两种服务模式，满足不同规模企业的需求。其业务模式以订阅服务为主，辅以API和企业微信集成，增强客户粘性和生态系统建设。客户涵盖互联网、金融、教育、电商等多个行业，显示出广泛的市场覆盖和行业适应性。公司通过丰富的客户案例和合作伙伴展示其市场影响力。缺乏公开的财务数据和成立年份限制了对成长性和规模的进一步分析。整体来看，逸创云客服具备较强的竞争优势和市场扩展潜力。
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
网站安全措施包括HTTPS加密和ISO27001认证，表明其具备较高的信息安全管理水平。页面未暴露敏感信息，输入表单具备基本的输入验证。缺少安全HTTP头如Content-Security-Policy和X-Frame-Options，可能增加XSS和点击劫持风险。未发现公开的漏洞披露政策或安全事件响应联系方式，建议完善以提升安全透明度和响应能力。隐私政策存在但缺少明确的GDPR合规声明，且无Cookie同意机制，可能影响国际合规性。整体安全评分良好，但仍有提升空间。
Strategic Recommendations
Priority Actions for Security Improvement
部署并配置关键安全HTTP头（如CSP、HSTS、X-Frame-Options）以防范常见Web攻击。
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
上海微问家信息技术有限公司
逸创云客服是全渠道整合的智能云客服系统提供商，提供客服工单系统、IM客服、云呼叫中心、帮助中心、智能机器人、客服质检、客服统计与监控等，灵活集成和扩展，为8万+中国企业提供云客服产品和服务，全面提升客户服务质量和效率，提升客户满意度。
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- ISO27001 certification
- No exposed sensitive data in HTML
- Secure input fields with input validation (phone number input)
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Unable to retrieve SSL certificate
CRITICALCould not establish secure connection to retrieve certificate information
Mixed Content Detected
MEDIUM5 resources loaded over insecure HTTP
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
DNS Records
DNSSEC Status
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings