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Is logmein.com a Scam? Security Check Results - LogMeIn Reviews

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Is logmein.com Safe? Security Analysis for LogMeIn

https://logmein.com

Check if logmein.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
React (Next.js)JavaScriptCSSGoogle Tag ManagerTrustArc Consent Management+2 more
Analyzed 10/4/2025Completed 1:28:46 AM
63
Security Score
MEDIUM RISK

AI Summary

LogMeIn is a well-established enterprise technology company specializing in remote access, remote support, and unified endpoint management software. Their product suite targets IT professionals and managed service providers, offering AI-driven solutions to enhance productivity and security. The website reflects a mature digital presence with modern technologies, strong branding, and comprehensive content. Security posture is robust with HTTPS, security headers, and consent management in place, though explicit security policies and incident response details are not publicly disclosed. WHOIS data is unavailable, likely due to privacy protection, but the overall legitimacy and professionalism of the site are high. Strategic recommendations include publishing detailed security and incident response policies and establishing a vulnerability disclosure program to enhance trust and compliance.

Detected Technologies

React (Next.js)JavaScriptCSSGoogle Tag ManagerTrustArc Consent ManagementQualtricsAB Tasty

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

LogMeIn holds a strong market position in the remote IT support and management sector, leveraging a B2B SaaS model. Their ecosystem includes multiple subsidiaries such as GoTo, GoToMyPC, Miradore, and Grasshopper, expanding their service offerings. The company targets enterprise clients and MSPs, emphasizing security, ease of use, and comprehensive IT management capabilities. Their partnership network and customer testimonials reinforce their credibility. The business model focuses on subscription-based software solutions with a focus on scalability and security compliance.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a high level of security maturity with enforced HTTPS, comprehensive security headers, and cookie consent mechanisms. No vulnerabilities or exposed sensitive data were detected in the analysis. However, the absence of publicly available security policies, incident response contacts, and vulnerability disclosure programs indicates room for improvement in transparency and readiness. Compliance with GDPR is indicated through privacy policies and consent management. Overall, the security posture is strong but could benefit from enhanced communication of security governance.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy and incident response plan on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LogMeIn

Description:

LogMeIn provides AI-driven remote support and remote access software designed to reduce complexity, enhance productivity, and meet modern security demands. Their solutions target IT professionals and MSPs with unified endpoint management and remote support tools.

Key Services:
Remote support softwareUnified endpoint managementRemote access solutionsMobile device managementBackup and data protection
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (Next.js)JavaScriptCSSGoogle Tag ManagerTrustArc Consent ManagementQualtricsAB Tasty
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
90/100
Best Practices:
  • HTTPS enforced
  • Content Security Policy present
  • Use of security headers
  • Consent management for cookies

Analytics & Tracking

Services:
Google Analytics (via Google Tag Manager)QualtricsAB Tasty
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
QualtricsAB TastyTrustArc
Marketing Tools:
QualtricsAB TastyTrustArc
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

73/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

10/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

77/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=logmein.com.hosted.spf-report.com
DNS Lookups:0/10
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:email(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:0b140c1d@mxtoolbox.dmarc-report.com
Forensic Reports:0b140c1d@forensics.dmarc-report.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
21 years(mature)
Expiry Risk
none(373 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:76.76.21.21
Name Servers:
a1-208.akam.net
a12-67.akam.net
a18-64.akam.net
a2-65.akam.net
a3-66.akam.net
a7-67.akam.net
MX Records:
10: mx0b-001a0901.pphosted.com
10: mx0a-001a0901.pphosted.com

DNSSEC Status

DNSSEC Not Enabled

SPF Analysis

SPF Record:
v=spf1 redirect=logmein.com.hosted.spf-report.com

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies including React with Next.js framework, supported by Sitecore CMS. It employs advanced performance optimizations such as image preloading and responsive design, ensuring fast load times and excellent mobile optimization. Analytics and marketing tools like Google Tag Manager, Qualtrics, AB Tasty, and TrustArc are integrated for user tracking and consent management. The hosting environment appears to be cloud-based, likely leveraging Sitecore Cloud or Azure infrastructure. The technical implementation is robust, with good SEO and accessibility practices observed.
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