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Is logmeininc.com a Scam? Security Check Results - LogMeIn Reviews

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Is logmeininc.com Safe? Security Analysis for LogMeIn

https://logmeininc.com

Check if logmeininc.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/aenterprise
React (Next.js)SitecoreGoogle Tag ManagerQualtricsTrustArc Consent Management
Analyzed 10/4/2025Completed 2:36:40 AM
62
Security Score
MEDIUM RISK

AI Summary

LogMeIn is an established enterprise technology company specializing in remote access, remote support, and unified endpoint management software solutions targeted at IT professionals and managed service providers (MSPs). Their website demonstrates a mature digital presence with modern web technologies, professional design, and comprehensive product offerings such as LogMeIn Resolve, Rescue, Pro, Central, and GoToMyPC. The company positions itself as a leader in simplifying IT infrastructure management and enhancing productivity through AI-driven tools and secure remote support capabilities. Technically, the website is built on a modern stack including Next.js and Sitecore, hosted on Sitecore Cloud, and integrates consent management and analytics tools to comply with privacy regulations. Security posture is generally strong with HTTPS enforced and no visible vulnerabilities, though explicit security headers and public security policies are absent. The lack of WHOIS data limits domain registration transparency but does not detract significantly from the overall legitimacy given the professional branding and partner ecosystem. Strategic recommendations include enhancing public security disclosures, improving privacy policy visibility, and adding vulnerability disclosure mechanisms to strengthen trust and compliance.

Detected Technologies

React (Next.js)SitecoreGoogle Tag ManagerQualtricsTrustArc Consent Management

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

LogMeIn operates in the competitive SaaS market for IT management and remote support software, serving enterprise clients and MSPs globally. Their business model revolves around subscription-based software offerings that integrate remote access, endpoint management, and AI-enhanced support tools. The company leverages partnerships with recognized brands such as GoTo and GoToMyPC to expand market reach. Their product portfolio addresses diverse IT challenges including device management, security compliance, and remote troubleshooting. The website content and testimonials reflect strong customer satisfaction and a focus on ease of use and security. Growth indicators include AI-driven feature enhancements and a streamlined product selector tool to guide prospective customers. The company maintains a consistent brand identity and professional online presence, supporting its market position as a trusted IT solutions provider.

Security Posture Analysis

Comprehensive Security Assessment

The website enforces HTTPS and integrates a consent management platform, indicating awareness of privacy and security best practices. However, the absence of explicit security headers such as Content-Security-Policy and lack of publicly available security policies or incident response contacts suggest areas for improvement. No vulnerabilities or exposed sensitive data were detected in the HTML content. The company does not provide a security.txt or vulnerability disclosure page, which could enhance transparency and incident handling readiness. Overall, the security posture is solid but could benefit from more visible security governance documentation and enhanced HTTP header configurations to mitigate risks further.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish a comprehensive security policy and incident response plan on the website.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

LogMeIn

Description:

Reduce complexity, enhance productivity, and stay ahead of today's security demands with our AI-driven remote support and remote access software.

Key Services:
LogMeIn ResolveLogMeIn RescueLogMeIn ProLogMeIn CentralGoToMyPC
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
React (Next.js)SitecoreGoogle Tag ManagerQualtricsTrustArc Consent Management
Frameworks:
Next.js
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of consent management platform (TrustArc)
  • No exposed sensitive data in HTML

Analytics & Tracking

Services:
Google Analytics (via Google Tag Manager)Qualtrics
Tracking Level:moderate
Privacy Compliance:basic

Advertising & Marketing

Tracking Pixels:
Qualtrics
Marketing Tools:
TrustArc Consent ManagementQualtrics
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

15/100
Score

Missing Strict-Transport-Security header

HIGH

Forces HTTPS connections

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing X-Content-Type-Options header

MEDIUM

Prevents MIME type sniffing

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

73/100
Score

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

10/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, banking, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

77/100
Score

DMARC not enforcing

MEDIUM

DMARC policy is set to "none"

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=logmein.com.hosted.spf-report.com
DNS Lookups:0/10
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:email(1296-bit rsa)
Selector:s1(1440-bit rsa)
DMARC Details
Policy:none
Aggregate Reports:0b140c1d@mxtoolbox.dmarc-report.com
Forensic Reports:0b140c1d@forensics.dmarc-report.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

62/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Weak SSL Key Length

HIGH

SSL certificate uses 256-bit key, which is considered weak

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

80/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

DMARC Policy Set to None

LOW

DMARC is configured but not enforcing any policy

Domain Registration Details

Domain Age
21 years(mature)
Expiry Risk
none(373 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:76.76.21.21
Name Servers:
a1-208.akam.net
a12-67.akam.net
a18-64.akam.net
a2-65.akam.net
a3-66.akam.net
a7-67.akam.net
MX Records:
10: mx0a-001a0901.pphosted.com
10: mx0b-001a0901.pphosted.com
SOA:Serial: 2020014743, TTL: 300s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:193ms

SPF Analysis

SPF Record:
v=spf1 redirect=logmein.com.hosted.spf-report.com

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website uses a modern technology stack centered on Next.js and Sitecore CMS, hosted on Sitecore Cloud infrastructure. It employs Google Tag Manager and Qualtrics for analytics and user feedback, alongside TrustArc for consent management. The site is well-optimized for mobile devices and demonstrates fast loading times and good SEO practices. Accessibility features are present but could be further enhanced. The technical implementation supports a robust user experience and aligns with industry standards for enterprise SaaS platforms. Opportunities exist to improve security header implementation and expand public documentation of security and privacy practices.
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