Skip to main content

Is loom.com a Scam? Security Check Results - Loom Inc. Reviews

loom.com favicon

Is loom.com Safe? Security Analysis for Loom Inc.

Check if loom.com is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Stateslarge
ReactNext.jsGoogle Tag ManagerMarketo MunchkinSegment Analytics+3 more
Analyzed 9/6/2025Completed 5:26:25 AM
74
Security Score
MEDIUM RISK

AI Summary

Loom Inc. operates a leading video messaging platform designed to enhance workplace communication through easy-to-use screen recording and video sharing tools. With over 22 million users, Loom serves business professionals, teams, and enterprises, offering a SaaS model with freemium and paid tiers. The platform enables users to create, edit, store, and share video messages efficiently, positioning itself as a key productivity enhancer in the technology sector. Owned by Atlassian, Loom benefits from strong market positioning and brand recognition. Technically, Loom's website leverages modern web technologies including React and Next.js frameworks, supported by a robust analytics and marketing stack featuring Google Tag Manager, Marketo, Segment, and Amplitude. The site demonstrates excellent performance, mobile optimization, and accessibility, reflecting a mature digital infrastructure. Consent management is implemented via OneTrust, indicating attention to privacy compliance. From a security perspective, Loom enforces HTTPS with strong security headers and no evident vulnerabilities or exposed sensitive data. However, the absence of a dedicated security policy or incident response contact limits transparency in security governance. The WHOIS data is unavailable in the provided raw output, which may indicate privacy protection or registry limitations, but the company's reputation and ownership by Atlassian mitigate concerns about legitimacy. Overall, Loom presents a professional, secure, and privacy-conscious online presence with strong business credibility. Strategic improvements include publishing explicit security and incident response policies and enhancing transparency around certifications and vulnerability disclosures.

Detected Technologies

ReactNext.jsGoogle Tag ManagerMarketo MunchkinSegment AnalyticsAmplitudeOneTrust Consent ManagementAtlassian Analytics

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Loom's market position as a widely adopted video messaging platform is supported by its extensive user base and integration within the Atlassian ecosystem. The SaaS business model with tiered offerings targets a broad range of customers from individual professionals to large enterprises. Revenue streams likely include subscription fees for premium features. The company leverages partnerships and integrations to expand its ecosystem. Growth indicators include strong brand presence and continuous technological enhancements. The business focuses on productivity and communication sectors within technology, emphasizing ease of use and collaboration.

Security Posture Analysis

Comprehensive Security Assessment

Loom exhibits a strong security posture with enforced HTTPS, comprehensive security headers, and no detected vulnerabilities in the website content. Privacy compliance is supported by detailed privacy and cookie policies with consent mechanisms. However, the lack of a public security policy, incident response information, and vulnerability disclosure program represents gaps in security transparency and readiness. The use of multiple third-party analytics and marketing tools necessitates ongoing vigilance to manage privacy and security risks. Overall, Loom maintains a secure environment suitable for enterprise use but could improve in public security governance.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a dedicated security policy page outlining security practices and commitments.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Loom Inc.

Description:

Loom is the video messaging platform for work. It enables a more effective, expressive way of communicating through videos that are instantly ready to record, share and watch anywhere.

Key Services:
Screen recordingVideo messagingVideo editingVideo storage and sharing
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactNext.jsGoogle Tag ManagerMarketo MunchkinSegment AnalyticsAmplitudeOneTrust Consent ManagementAtlassian Analytics
Frameworks:
Next.js
Platforms:
WebMacPC
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Use of modern security headers
  • Consent management for cookies
  • No exposed sensitive data detected

Analytics & Tracking

Services:
Marketo MunchkinGoogle Tag ManagerSegment AnalyticsAmplitudeAtlassian Analytics
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Marketo MunchkinSegment AnalyticsAmplitude
Marketing Tools:
MarketoSegmentAmplitude
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with rich content and professional design.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

45/100
Score

Missing X-Frame-Options header

HIGH

Prevents clickjacking attacks

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

88/100
Score

Privacy policy may not be GDPR compliant

MEDIUM

Privacy policy lacks explicit GDPR compliance elements

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy85% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

2/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

Critical sector without clear security compliance

HIGH

Detected sectors: energy, transport, health, digital

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

Strict DMARC Alignment

LOW

Strict alignment may cause legitimate emails to fail

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:cust-spf.exacttarget.com include:spf.mandrillapp.com include:_spf.google.com include:mail.zendesk.com -all
DNS Lookups:4/10
Policy:-all
DKIM Selectors Found
Selector:google(1360-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:dmarc_rua@emaildefense.proofpoint.com
Forensic Reports:dmarc_ruf@emaildefense.proofpoint.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:loom.com
Issuer:Amazon RSA 2048 M02
Valid Until:1/26/2026 (142 days)
SANs:loom.com, *.loom.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Domain Age
27 years(mature)
Expiry Risk
none(817 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:13.33.235.84, 13.33.235.62, 13.33.235.8, 13.33.235.9
AAAA Records:2600:9000:20a8:dc00:c:cfd4:a580:93a1, 2600:9000:20a8:de00:c:cfd4:a580:93a1, 2600:9000:20a8:0:c:cfd4:a580:93a1, 2600:9000:20a8:3400:c:cfd4:a580:93a1, 2600:9000:20a8:6400:c:cfd4:a580:93a1, 2600:9000:20a8:7200:c:cfd4:a580:93a1, 2600:9000:20a8:9600:c:cfd4:a580:93a1, 2600:9000:20a8:d800:c:cfd4:a580:93a1
Name Servers:
ns-1211.awsdns-23.org
ns-192.awsdns-24.com
ns-2016.awsdns-60.co.uk
ns-658.awsdns-18.net
MX Records:
10: mxb-001d9801.gslb.pphosted.com
10: mxa-001d9801.gslb.pphosted.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:126ms

SPF Analysis

SPF Record:
v=spf1 include:cust-spf.exacttarget.com include:spf.mandrillapp.com include:_spf.google.com include:mail.zendesk.com -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on a modern React and Next.js stack, ensuring fast performance and good SEO. Integration with advanced analytics and marketing platforms like Segment, Amplitude, and Marketo indicates a mature data-driven approach. Mobile optimization and accessibility are well addressed. The site uses OneTrust for cookie consent management, supporting GDPR compliance. No CMS was explicitly detected, suggesting a custom or headless approach. Hosting details are not explicit but likely leverage cloud infrastructure. The technical implementation supports scalability and enterprise readiness, with opportunities to improve documentation and security transparency.
Analyze Another Website