Is marchex.io Safe? Security Analysis for Marchex, Inc.
Check if marchex.io is a scam or legitimate. Free security scan and reviews.
AI Summary
Marchex, Inc. operates a call analytics platform primarily targeting businesses that require marketing and call tracking solutions. The website analyzed is a login portal for their call analytics services, with a clear indication that legacy products are being phased out in favor of a new Marketing Edge platform. The company is established, with domain registration dating back to 2007, and operates primarily in the technology sector within the United States. The business model is B2B SaaS focused on marketing analytics. Technically, the website uses AngularJS, Google Analytics, and is hosted on AWS infrastructure. The site shows moderate performance and basic mobile optimization. The presence of a TRUSTe privacy seal indicates some commitment to privacy, though no explicit cookie consent mechanism or comprehensive privacy policy is directly linked on the login page. The technical stack is somewhat dated given AngularJS usage, and no CMS or e-commerce platform is detected. From a security perspective, the site uses HTTPS and domain registration protections but lacks DNSSEC and visible security headers. No incident response or vulnerability disclosure policies are published. The security posture is moderate but could be improved by enabling DNSSEC, adding security headers, and publishing security policies. Overall, the website is functional and moderately professional but could benefit from improved privacy compliance, enhanced security practices, and modernization of the technical stack. There are no indications of malicious or adult content, and the domain registration data supports the legitimacy of the business.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Marchex, Inc. holds a solid position in the call analytics and marketing technology market, serving enterprise clients with call tracking and analytics solutions. Their business model centers on SaaS offerings with a focus on marketing edge upgrades, indicating a transition to newer platforms. The company targets businesses requiring detailed call analytics to optimize marketing spend. The presence of a deprecation notice suggests active product lifecycle management and customer migration strategies. The company leverages partnerships with privacy compliance providers like TRUSTe and uses standard marketing analytics tools such as Google Analytics. Growth indicators include platform upgrades and ongoing domain registration. No direct partnerships or subsidiaries were identified from the data provided.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The security maturity level is moderate. The website enforces HTTPS and domain registration protections but lacks DNSSEC and critical security headers, which are best practices for modern web security. No public security or incident response policies were found, indicating potential gaps in transparency and readiness. The absence of a vulnerability disclosure program or security.txt file limits external security engagement. The use of AngularJS, an older framework, may pose risks if not properly maintained. No exposed sensitive data or obvious vulnerabilities were detected in the HTML content. Overall, the security posture is adequate for a login portal but requires enhancements to meet higher compliance and security standards.
Strategic Recommendations
Priority Actions for Security Improvement
Enable DNSSEC on the marchex.io domain to improve DNS security and prevent spoofing.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Marchex, Inc.
Marchex, Inc. provides call analytics services, focusing on marketing and call tracking solutions.
basic
moderate
Technical Stack
moderate
basic
basic
basic
Security Assessment
- Use of HTTPS
- ClientDelete/Transfer/Update prohibited domain status
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a login portal for Marchex call analytics services.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "same-origin"
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: transport, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
No email authentication configured
CRITICALDomain is vulnerable to email spoofing
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
No DMARC Record
MEDIUMDMARC policy not configured
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings