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Is maze.co a Scam? Security Check Results - Maze Reviews

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Is maze.co Safe? Security Analysis for Maze

Check if maze.co is a scam or legitimate. Free security scan and reviews.

TechnologyUnited Kingdommedium
ReactGatsbySegment analyticsAmplitudeGoogle Tag Manager+2 more
Analyzed 9/5/2025Completed 6:24:40 AM
76
Security Score
LOW RISK

AI Summary

Maze is a UK-based technology company founded in 2010 that offers a SaaS user research platform designed to accelerate product development by providing rapid user insights. The platform supports user interviews, usability testing, surveys, and AI-moderated interviews, targeting modern product teams and UX researchers. With over 60,000 teams leveraging its AI-powered research capabilities, Maze holds a strong market position supported by reputable clients such as Atlassian, Lowe's, and Volvo. The website reflects a mature digital presence with excellent design, mobile optimization, and clear navigation. Technically, Maze employs modern frameworks like Gatsby and React, integrates advanced analytics tools such as Segment and Amplitude, and uses AWS for hosting, ensuring fast performance and scalability. Security-wise, the site enforces HTTPS, uses cookie consent management, and avoids exposing sensitive data, though it lacks explicit published security policies or vulnerability disclosures. Overall, Maze demonstrates a high level of professionalism and trustworthiness, though it could improve privacy transparency by publishing detailed privacy and terms of service documents.

Detected Technologies

ReactGatsbySegment analyticsAmplitudeGoogle Tag ManagerFacebook PixelCookieYes consent management

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Maze operates in the technology sector as a SaaS provider specializing in user research tools that enable product teams to gather and analyze user feedback efficiently. Its business model revolves around subscription-based access to its platform, offering features like participant recruitment, automated reporting, and AI moderation. The company targets product managers, UX researchers, and development teams seeking to integrate user insights into agile workflows. Maze's competitive advantage lies in its speed of insight delivery, ease of use, and AI-enhanced capabilities. The presence of high-profile customers and a global panel marketplace indicates strong growth and market acceptance. The company maintains a consistent brand image and leverages partnerships with analytics and consent management providers to enhance its offering. However, the absence of visible contact information and formal policies may limit direct customer engagement and compliance transparency.

Security Posture Analysis

Comprehensive Security Assessment

Maze exhibits a solid security posture with HTTPS enforced site-wide, use of reputable third-party analytics and consent management tools, and no visible exposure of sensitive data in the HTML content. The cookie consent mechanism is comprehensive, offering granular user controls aligned with GDPR principles. However, the site lacks explicit security policies, incident response contacts, and vulnerability disclosure mechanisms, which are important for transparency and trust. DNSSEC is not enabled, representing a potential area for DNS security improvement. Security headers are not explicitly visible in the HTML but may be configured at the server level. Overall, Maze's security maturity is good but could be enhanced by publishing formal security documentation and enabling DNSSEC.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a comprehensive privacy policy and terms of service accessible from the website footer or header.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Maze

Description:

Maze is the user research platform that makes user insights available at the speed of product development. It enables running user interviews, usability tests, and surveys to unlock user research insights rapidly.

Key Services:
User interviewsUsability testingSurveysAI-moderated interviewsParticipant recruitment and managementAutomated reporting and analytics
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
ReactGatsbySegment analyticsAmplitudeGoogle Tag ManagerFacebook PixelCookieYes consent management
Frameworks:
Gatsby
Platforms:
Web
Performance:

fast

Mobile:

excellent

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Cookie consent with granular controls
  • No exposed sensitive data in HTML
  • Use of reputable third-party analytics and consent tools

Analytics & Tracking

Services:
SegmentAmplitudeGoogle Analytics (via GTM)
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Tracking Pixels:
Facebook PixelAmplitude
Marketing Tools:
SegmentAmplitudeCookieYes
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website is fully accessible with no blocking or WAF challenges

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

80/100
Score

Weak Referrer-Policy configuration

LOW

Current value: "same-origin"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

100/100
Score
No issues found
SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 redirect=maze.co.hosted.spf-report.com
DNS Lookups:0/10
DKIM Selectors Found
Selector:google(1296-bit rsa)
DMARC Details
Policy:reject
Aggregate Reports:b18abbe7@mxtoolbox.dmarc-report.com
Forensic Reports:b18abbe7@forensics.dmarc-report.com
MTA-STS Details

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

77/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

OCSP Stapling Not Enabled

LOW

OCSP stapling improves performance and privacy

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.3TLSv1.2TLSv1.1

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Delete Lock Not Enabled

LOW

Domain can be deleted without additional verification

Domain Registration Details

Domain Age
15 years(mature)
Expiry Risk
low(316 days)
Protection Level
basicDNSSEC OFF

DNS Records

A Records:52.85.49.112, 52.85.49.12, 52.85.49.44, 52.85.49.6
Name Servers:
ns-1436.awsdns-51.org
ns-2001.awsdns-58.co.uk
ns-311.awsdns-38.com
ns-807.awsdns-36.net
MX Records:
5: alt1.aspmx.l.google.com
1: aspmx.l.google.com
10: alt3.aspmx.l.google.com
10: alt4.aspmx.l.google.com
5: alt2.aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:34ms

SPF Analysis

SPF Record:
v=spf1 redirect=maze.co.hosted.spf-report.com

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using modern web technologies including React and Gatsby, ensuring a performant and SEO-friendly experience. Hosting is provided via AWS, indicated by the DNS nameservers. The site uses advanced analytics and marketing tools such as Segment, Amplitude, Google Tag Manager, and Facebook Pixel, integrated with a cookie consent management system (CookieYes) to comply with privacy regulations. The site is mobile-optimized with responsive design and accessibility considerations. No broken elements or errors were detected in the HTML content. The use of DatoCMS as the content management system supports efficient content delivery and management. Overall, the technical infrastructure is robust, scalable, and aligned with best practices for SaaS platforms.
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