Is merkle.com Safe? Security Analysis for Merkle
Check if merkle.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Merkle is a well-established enterprise specializing in customer experience management and marketing technology solutions. The company positions itself as a leader in the experience economy, offering a broad range of services including consulting, analytics, loyalty programs, and technology platforms. The website reflects a mature digital presence with professional design, comprehensive content, and clear navigation tailored to enterprise clients. Technically, the site leverages Adobe Experience Manager CMS and integrates advanced marketing and analytics tools such as Adobe Launch and Google Tag Manager, indicating a high level of digital maturity. Security posture is strong with HTTPS enforcement and modern security headers, though explicit security policies and incident response information are not publicly detailed. Overall, the site demonstrates a trustworthy and professional business presence with good privacy compliance and user experience.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Merkle operates in the technology sector, focusing on B2B services for brands seeking to enhance customer engagement and loyalty. The company has a global footprint with multiple locations and a parent company relationship with dentsu, a major advertising and marketing conglomerate. Their business model centers on delivering data-driven marketing solutions and technology integration to large enterprises. The website highlights numerous case studies and partnerships with industry leaders, reinforcing their market position. The presence of multiple language options and regional offices indicates a global strategy. The company emphasizes sustainable growth, future-ready technology, and customer-first experiences as key differentiators.
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS with strong SSL configuration and includes essential security headers such as Content-Security-Policy and Strict-Transport-Security, reflecting adherence to security best practices. No exposed sensitive information or vulnerable libraries were detected in the HTML content. However, the absence of a dedicated security policy page, incident response contact details, or vulnerability disclosure mechanisms suggests room for improvement in transparency and readiness. The use of third-party scripts like ZoomInfo and Adobe DTM requires ongoing monitoring to mitigate supply chain risks. Overall, the security posture is solid but could be enhanced by publishing explicit security governance documents and incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response page to improve transparency and user trust.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Merkle
Merkle is a customer experience management (CXM) company that helps brands win in the experience economy by delivering personalized, data-driven marketing and technology solutions.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of CSP and other security headers
- No exposed sensitive data in HTML
- Secure form handling via Adobe and ZoomInfo scripts
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and navigation
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings