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Is messagebird.com a Scam? Security Check Results - Bird Reviews

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Is messagebird.com Safe? Security Analysis for Bird

Check if messagebird.com is a scam or legitimate. Free security scan and reviews.

TechnologyN/amedium
FramerGoogle FontsAWS DNS
Analyzed 9/5/2025Completed 11:37:54 PM
73
Security Score
MEDIUM RISK

AI Summary

Bird operates a unified CRM platform that integrates marketing, customer service, and payment functionalities, targeting businesses globally. The platform supports engagement via WhatsApp, Email, and SMS, serving over 50,000 businesses. The website is professionally designed using Framer CMS and hosted with AWS infrastructure, reflecting a moderate level of digital maturity. However, the site lacks explicit privacy and cookie policies, as well as contact information, which are critical for compliance and trust. Security posture is moderate with no detected WAF or blocking mechanisms, but missing security headers and DNSSEC reduce overall security robustness. Strategic recommendations include publishing comprehensive privacy and cookie policies, implementing security best practices, and enhancing transparency with contact and incident response information.

Detected Technologies

FramerGoogle FontsAWS DNS

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

Bird positions itself as a significant player in the CRM technology sector, offering an integrated SaaS solution for marketing, service, and payments. Its business model focuses on subscription-based services to medium-sized businesses and enterprises. The company leverages a modern tech stack and has a broad customer base, indicating strong market presence and growth potential. The lack of visible partner or subsidiary domains suggests a focused operational structure. The absence of detailed business contact information on the website may limit direct customer engagement and trust building.

Security Posture Analysis

Comprehensive Security Assessment

The website demonstrates a basic security posture with HTTPS enabled and reputable domain registration. However, the absence of DNSSEC, security headers, and published security policies indicates room for improvement. No vulnerability disclosures or incident response contacts are provided, which could hinder timely communication in case of security incidents. The site does not appear to use tracking or analytics scripts that might introduce privacy concerns. Overall, the security maturity is moderate but requires enhancements to meet higher compliance and protection standards.

Strategic Recommendations

Priority Actions for Security Improvement

1

Publish a comprehensive privacy policy and cookie policy with clear GDPR compliance statements.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

Bird

Description:

Engage customers on WhatsApp, Email, and SMS with one platform for marketing, support & payments. Trusted by 50,000+ businesses worldwide.

Key Services:
CRMMarketing automationCustomer supportPayments integration
Content Quality:

good

Branding:

consistent

Technical Stack

Technologies:
FramerGoogle FontsAWS DNS
Frameworks:
Framer
Performance:

moderate

Mobile:

good

Accessibility:

basic

SEO:

good

Security Assessment

Security Score:
50/100

Analytics & Tracking

Tracking Level:minimal
Privacy Compliance:poor

Advertising & Marketing

Transparency Level:poor

Website Quality Assessment

Design Quality:good
User Experience:good
Content Relevance:good
Navigation Clarity:good
Professionalism:good
Trustworthiness:moderate

Key Observations

1

Website is accessible with full content.

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

55/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Missing X-XSS-Protection header

MEDIUM

Legacy XSS protection (deprecated but still recommended)

Missing Referrer-Policy header

LOW

Controls referrer information sent with requests

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

35/100
Score

No Privacy Policy found

HIGH

GDPR requires a clear and accessible privacy policy

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

Third-party services without privacy policy

HIGH

Detected services: LinkedIn

GDPR Compliance Analysis

Privacy Policy0% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
emailphone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

47/100
Score

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

82/100
Score

Complex SPF record

LOW

Too many include statements can cause lookup limits

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:mail.zendesk.com include:_spf.google.com include:sendgrid.net include:spf.autopilothq.com include:_spf.sparkpostmail.com ip4:185.32.78.4/32 -all
DNS Lookups:5/10
Policy:-all
DKIM Selectors Found
Selector:google(1376-bit rsa)
DMARC Details
Policy:quarantine
Subdomain Policy:quarantine
Aggregate Reports:8rbmv-1@rua.dmarc.emailanalyst.com
Forensic Reports:8rbmv-1@ruf.dmarc.emailanalyst.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

100/100
Score

Partial SSL/TLS Assessment

LOW

Completed 2 of 4 security checks due to time constraints

Certificate Details

Subject:bird.com
Issuer:Amazon RSA 2048 M02
Valid Until:9/24/2026 (384 days)
SANs:bird.com, www.bird.com

OCSP Status

OCSP Stapling Disabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

90/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

Domain Registration Details

Domain Age
33 years(mature)
Expiry Risk
none(1623 days)
Protection Level
strongDNSSEC OFF

DNS Records

A Records:18.165.122.105, 18.165.122.11, 18.165.122.46, 18.165.122.81
AAAA Records:2600:9000:2375:6c00:12:ec7f:c80:93a1, 2600:9000:2375:200:12:ec7f:c80:93a1, 2600:9000:2375:600:12:ec7f:c80:93a1, 2600:9000:2375:400:12:ec7f:c80:93a1, 2600:9000:2375:8c00:12:ec7f:c80:93a1, 2600:9000:2375:c800:12:ec7f:c80:93a1, 2600:9000:2375:5a00:12:ec7f:c80:93a1, 2600:9000:2375:6200:12:ec7f:c80:93a1
Name Servers:
ns-1356.awsdns-41.org
ns-1825.awsdns-36.co.uk
ns-232.awsdns-29.com
ns-790.awsdns-34.net
MX Records:
5: alt2.aspmx.l.google.com
10: alt4.aspmx.l.google.com
10: alt3.aspmx.l.google.com
5: alt1.aspmx.l.google.com
1: aspmx.l.google.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:63ms

SPF Analysis

SPF Record:
v=spf1 include:mail.zendesk.com include:_spf.google.com include:sendgrid.net include:spf.autopilothq.com include:_spf.sparkpostmail.com ip4:185.32.78.4/32 -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built using Framer CMS with fonts served from Google Fonts and DNS hosted on AWS nameservers. The site is responsive and optimized for mobile devices with good SEO meta tags. Performance is moderate with no evident broken elements. However, the lack of security headers and DNSSEC indicates technical debt in security hardening. No analytics or advertising scripts were detected, suggesting minimal tracking. The domain is well-established and hosted on reliable infrastructure, but technical improvements in security and privacy compliance are recommended.
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