Is ncdhhs.gov Safe? Security Analysis for NC Department of Health and Human Services
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AI Summary
The North Carolina Department of Health and Human Services (NCDHHS) is a large government agency responsible for delivering health and human services to the residents of North Carolina, focusing on vulnerable populations such as children, elderly, disabled, and low-income families. The website serves as a comprehensive portal for information on Medicaid, food assistance, mental health services, disability support, and other social services. It also provides resources for providers and the public, including news, contact information, and access to various programs. Technically, the website is built on Drupal 10 with Bootstrap 5, leveraging modern web technologies and third-party services such as Google Analytics and Monsido for analytics and accessibility. The site is mobile-optimized, accessible, and well-structured, reflecting a mature digital infrastructure hosted on a state government platform. From a security perspective, the site enforces HTTPS and employs privacy-conscious analytics configurations. However, explicit security headers are not clearly visible in the HTML, and there is no visible cookie consent mechanism, which could be improved for compliance and user trust. The WHOIS data is incomplete, lacking registrar and nameserver details, which is unusual but may be due to government domain registry policies. Overall, the website is professional, trustworthy, and serves its public service mission effectively. Strategic recommendations include enhancing visible security headers, implementing a cookie consent banner, and publishing a security policy and vulnerability disclosure information to further strengthen security posture and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
NCDHHS operates as a key government entity within the healthcare and social services sector of North Carolina. Its market position is authoritative and essential, providing critical services to a broad demographic including vulnerable populations. The agency's business model is public service funded by state and federal resources, with no commercial revenue streams. The website supports transparency, community engagement, and provider coordination. Partnerships with other state agencies and divisions are evident through linked domains. The agency demonstrates strong digital maturity with a focus on accessibility and multilingual support. Growth indicators include ongoing initiatives like rural health transformation and community engagement plans. The strategic ecosystem includes Medicaid, child welfare, mental health, and disability services, positioning NCDHHS as a comprehensive health and human services provider.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a solid security foundation with enforced HTTPS and anonymized IP tracking in analytics, reflecting privacy awareness. The absence of explicit security headers in the HTML source suggests potential areas for improvement in defense-in-depth strategies. No vulnerabilities or exposed sensitive data were detected in the content. The lack of a visible cookie consent mechanism and security policy reduces transparency and may impact compliance with privacy regulations such as GDPR. Incident response and vulnerability disclosure information are not publicly available, which could hinder timely reporting and remediation of security issues. Overall, the security posture is good but could be enhanced by adopting best practices in security headers, consent management, and public security documentation.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and verify security headers such as X-Frame-Options, X-Content-Type-Options, and Content-Security-Policy to strengthen browser security.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
NC Department of Health and Human Services
The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially vulnerable populations including children, elderly, disabled, and low-income families.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- IP anonymization in Google Analytics
- No exposed sensitive data in HTML
- Use of secure cookies and privacy policy
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Official state government website for North Carolina Department of Health and Human Services
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No SPF record found
HIGHSPF helps prevent email spoofing
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •Privacy/proxy registration detected
DNS Records
DNSSEC Status
DNS Performance
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings