Is northpass.com Safe? Security Analysis for Northpass
Check if northpass.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Northpass is a SaaS-based customer education and training platform targeting mid-market and enterprise companies. Recently acquired by Gainsight, it offers a comprehensive LMS with features such as course authoring, certification, and integration capabilities. The website is professionally designed, mobile-optimized, and rich in content including customer testimonials and awards, positioning Northpass as a credible player in the customer education market. Technically, the site leverages HubSpot CMS and integrates multiple marketing and analytics tools, indicating a mature digital infrastructure. Security posture is strong with HTTPS and security headers, though explicit security policies and incident response details are absent. WHOIS data is missing or unavailable, which is a concern for domain legitimacy but is partially mitigated by the strong branding and parent company association. Overall, the site is trustworthy and well-maintained but would benefit from improved transparency in security and domain registration details.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Northpass operates in the technology and education sectors, providing digital customer education solutions primarily to mid-market and enterprise clients. Its business model is SaaS-based, focusing on enabling companies to automate and scale customer training. The acquisition by Gainsight enhances its market position and credibility. The company showcases strong trust signals including SOC certification and industry awards. The website highlights key services such as embedding academies, certification engines, and integration with existing tech stacks. The marketing ecosystem includes advanced tracking and retargeting tools, reflecting a data-driven growth strategy. However, the absence of direct contact emails and phone numbers suggests a preference for controlled lead capture via forms. The domain's WHOIS inconsistency warrants further investigation but does not currently undermine the business's operational legitimacy.
Security Posture Analysis
Comprehensive Security Assessment
The website enforces HTTPS and implements multiple security headers, indicating a solid baseline security posture. No exposed sensitive data or vulnerable libraries were detected in the HTML content. Forms are integrated via HubSpot, which typically includes secure handling of user data. However, the lack of a published security policy, incident response plan, or vulnerability disclosure program limits transparency and preparedness perception. No security.txt file or dedicated security contact information was found. The extensive use of third-party marketing and analytics scripts introduces potential risk vectors that require ongoing monitoring. Overall, the security posture is good but could be enhanced by publishing formal security documentation and providing clear incident response contacts.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy and incident response information on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Northpass
Northpass is a training platform that powers Customer Education programs for mid-market and enterprise companies. It digitizes customer onboarding and training with on-demand education.
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Secure forms with HubSpot integration
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Complex SPF record
LOWToo many include statements can cause lookup limits
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 77 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings