Is pendo.io Safe? Security Analysis for Pendo
Check if pendo.io is a scam or legitimate. Free security scan and reviews.
AI Summary
Pendo is a leading Software Experience Management platform that empowers enterprises to optimize software usage, increase revenue, and reduce operational costs. Their SaaS platform supports product teams, sales, and IT departments by providing analytics, user guidance, and workflow optimization tools. The company positions itself as a market leader with a strong focus on AI and agentic software experiences. Technically, Pendo's website is built on modern frameworks like Next.js and React, hosted on Vercel, and integrates multiple analytics and marketing tools, demonstrating a mature digital infrastructure. Security-wise, the site enforces HTTPS, employs security headers, and shows no visible vulnerabilities, although it lacks a dedicated public security policy or incident response page. Overall, Pendo's website reflects a professional, secure, and privacy-conscious business with strong branding and trust indicators.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Pendo operates in the technology sector, targeting enterprise customers who rely heavily on software for competitive advantage. Their business model is SaaS-based, focusing on software experience management with no-code tools that appeal to both technical and non-technical users. The company leverages partnerships and integrations with major platforms and marketing tools, enhancing its ecosystem. Their customer base includes large enterprises, as evidenced by showcased logos and testimonials. The company maintains certifications like SOC 2 and ISO 27001, reinforcing trust. Growth indicators include active marketing, AI integration, and a comprehensive product suite addressing multiple organizational departments.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (3)
Phone Numbers (2)
Security Posture Analysis
Comprehensive Security Assessment
The website demonstrates a strong security posture with HTTPS enforcement and multiple security headers. No exposed sensitive data or vulnerable libraries were detected. However, the absence of a public security policy, incident response contact, or vulnerability disclosure program indicates room for improvement in transparency and readiness. Compliance with GDPR is evident through privacy and cookie policies with consent mechanisms. The use of numerous third-party scripts necessitates ongoing security audits to mitigate supply chain risks. Overall, the security maturity is good but could be enhanced by publishing explicit security governance documents and incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page outlining security practices and commitments.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Pendo
Pendo provides a Software Experience Management (SXM) platform that helps companies increase revenue, cut costs, and reduce risk by optimizing software experiences to drive adoption and improve engagement across web, mobile, SaaS, AI, and agentic software.
excellent
consistent
Technical Stack
fast
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data detected
- Secure forms with no visible vulnerabilities
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 58 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
- •Privacy/proxy registration detected
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings