Is pipedrive.com Safe? Security Analysis for Pipedrive
Check if pipedrive.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Pipedrive is a well-established SaaS company founded in 2010, specializing in sales CRM and pipeline management software targeted primarily at small to large sales teams. The company positions itself as a leading user-rated CRM tool, offering a comprehensive suite of services including sales automation, lead management, email marketing, and AI-powered CRM features. The website reflects a mature digital presence with excellent content quality, clear navigation, and strong branding consistency. Technically, the website leverages modern frameworks such as Next.js and React, integrates advanced analytics and marketing tools like Segment, Google Analytics, and Optimizely, and employs robust consent management via OneTrust. The site is optimized for performance, mobile responsiveness, and SEO, indicating a high level of digital maturity. From a security perspective, the site enforces HTTPS, uses multiple security headers, and integrates consent-based tracking mechanisms. However, it lacks publicly visible security policies, incident response information, and vulnerability disclosure programs, which are areas for improvement. The absence of WHOIS data is unusual but does not detract significantly from the overall legitimacy given the professional web presence and trust signals. Overall, Pipedrive's website demonstrates a strong business and technical foundation with good security practices, though it could enhance transparency around security policies and incident response to further build trust and compliance assurance.
Detected Technologies
š§ AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Pipedrive operates in the competitive CRM SaaS market, focusing on sales pipeline management for small to large teams. Its competitive advantages include a user-friendly interface, AI-powered features, and a broad marketplace of integrations. The business model is subscription-based SaaS, generating revenue from tiered plans as indicated by their pricing page. Target customers include startups, SMEs, and enterprise sales teams. Growth indicators include a high aggregate rating and extensive resource offerings such as webinars, case studies, and developer tools. The company maintains a strong partnership ecosystem, including affiliate and technology partners, enhancing its market reach and service capabilities.
Security Posture Analysis
Comprehensive Security Assessment
The website exhibits a mature security posture with enforced HTTPS, comprehensive security headers, and consent-driven analytics tracking. The use of OneTrust for cookie consent and integration of multiple analytics platforms with middleware for consent compliance indicates a strong privacy focus. However, the absence of a published security policy, incident response contacts, and vulnerability disclosure mechanisms suggests gaps in transparency and formal security governance. No vulnerabilities or exposed sensitive data were detected in the analysis. The security score is high but could be improved by publishing explicit security documentation and incident response procedures.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a dedicated security policy page detailing security controls and governance.
āØObservations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Pipedrive
Pipedrive is the easy-to-use, #1 user-rated CRM tool. Get more qualified leads and grow your business with our sales CRM. Sign up for a 14-day free trial.
excellent
consistent
Technical Stack
fast
excellent
good
excellent
Security Assessment
- HTTPS enforced
- Consent management via OneTrust
- Segment analytics with consent middleware
- Granular cookie consent and opt-in/out mechanisms
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and no blocking detected.
š”ļøSecurity Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Weak Referrer-Policy configuration
LOWCurrent value: "no-referrer-when-downgrade"
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
š¤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
GDPR Compliance Analysis
š”ļøNIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
š§Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
SPF Details
DKIM Selectors Found
DMARC Details
MTA-STS Details
šSSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 65 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
šDNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
ā”Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
š§Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings