Is planhat.com Safe? Security Analysis for Planhat
Check if planhat.com is a scam or legitimate. Free security scan and reviews.
AI Summary
Planhat is a technology company specializing in Customer Success Software designed to unify go-to-market data, teams, and tools to help businesses deliver more value to their customers efficiently. The website presents a professional and modern design built on the Framer platform, integrating multiple marketing and analytics technologies such as Google Analytics, HubSpot, Facebook Pixel, and LinkedIn Insight Tag. Despite the lack of WHOIS data, the website content and technical infrastructure indicate a legitimate and operational business focused on SaaS solutions for customer success. Security posture is generally good with HTTPS enabled and cookie consent mechanisms in place, but the absence of explicit privacy policies, security headers, and contact information for security incidents suggests areas for improvement. Overall, the website is accessible, well-structured, and safe for general audiences, but domain registration verification is recommended to confirm legitimacy.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Planhat operates in the competitive SaaS market for customer success management, targeting businesses seeking to optimize customer relationships and data integration. Their business model revolves around providing software solutions that unify data and teams, enhancing customer value delivery. The company leverages a broad marketing ecosystem including major ad networks and tracking pixels to reach its audience. While the website lacks explicit business contact details and legal disclosures, the consistent branding and quality content suggest a medium-sized technology firm with a focus on growth and market presence. No parent or subsidiary relationships were identified from the available data.
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS and a cookie consent mechanism, indicating baseline security and privacy awareness. However, the absence of security headers such as Content-Security-Policy and X-Frame-Options reduces protection against common web attacks. No vulnerability disclosure or security.txt files were found, and no incident response contacts are provided, which limits transparency and readiness for security incidents. The extensive use of third-party tracking scripts increases the attack surface and privacy risks. Overall, the security posture is moderate but could be significantly enhanced by implementing recommended security headers, publishing privacy and security policies, and providing clear incident response channels.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and publish a comprehensive privacy policy and terms of service on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Planhat
We build Customer Success Software that unifies your go-to-market data, teams and tools so you can deliver more value, to more customers, faster.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enabled
- Cookie consent mechanism implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is accessible with no blocking or WAF challenge
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
Sensitive data may be cached
LOWCache-Control header should include "no-store" for sensitive pages
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Strict DMARC Alignment
LOWStrict alignment may cause legitimate emails to fail
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 70 days
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
Domain Registration Details
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings