Is psplugin.com Safe? Security Analysis for Vergic AB
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AI Summary
Vergic AB operates Vergic Engage, a digital-first customer engagement platform that enhances customer experience and revenue by leveraging customer behavior, value, and journey analytics. The company targets businesses and public organizations aiming to improve digital interactions through AI-supported chatbots, live chat, video, and collaboration tools. Their market position is strengthened by integrations with major CRM and contact center platforms and a solid partner ecosystem including Puzzel, IBM, Salesforce, and NICE inContact. The platform is mature, with a medium-sized company footprint based in Sweden and founded in 2013. Technically, the website is built on WordPress with a modern tech stack including jQuery, Bootstrap, and various marketing and analytics tools such as Google Analytics, Hotjar, Facebook Pixel, and LinkedIn Insight Tag. The site is mobile-optimized and SEO-friendly, though accessibility features are basic. Performance is moderate, with asynchronous loading of scripts enhancing user experience. From a security perspective, the site enforces HTTPS and uses several third-party scripts responsibly. However, it lacks explicit security headers, a published security policy, incident response contacts, and a vulnerability disclosure policy, which are areas for improvement. No critical vulnerabilities or exposed sensitive data were detected. Overall, Vergic's website reflects a professional and trustworthy business with strong digital marketing and engagement capabilities. Strategic recommendations include enhancing security transparency, publishing incident response and vulnerability disclosure information, and improving accessibility compliance to further strengthen trust and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
Vergic AB is positioned as a B2B SaaS provider specializing in digital customer engagement solutions. Their competitive advantage lies in a comprehensive platform that integrates AI chatbots, live chat, video, and collaboration tools tailored for customer service, marketing, and sales roles. Revenue streams likely include subscription fees for platform access and professional services. The company targets medium to large enterprises and public sector organizations, supported by a partner ecosystem including Puzzel (parent company), IBM, Salesforce, and NICE inContact. Growth indicators include recent acquisition by Puzzel and active content marketing via blogs, webinars, and podcasts. The company emphasizes quick setup, secure visitor authentication, and digital customer journey orchestration as key differentiators.
Extracted Contact Information
Marketing Intelligence Data
Phone Numbers (1)
Security Posture Analysis
Comprehensive Security Assessment
Vergic's security posture is moderate. The website enforces HTTPS, ensuring encrypted communications. However, it lacks several recommended HTTP security headers such as Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options. There is no visible security policy or incident response contact information, nor a published vulnerability disclosure or security.txt file. The use of multiple third-party analytics and marketing scripts increases the attack surface but appears managed with asynchronous loading. No exposed credentials or sensitive data were found in the HTML. To improve, Vergic should implement comprehensive security headers, publish security policies, and establish clear incident response channels to enhance trust and compliance.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and enforce HTTP security headers including Content-Security-Policy, X-Frame-Options, and X-Content-Type-Options.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
Vergic AB
Vergic Engage is a ‘Digital first’ Customer Engagement Platform that improves customer experience and revenue in digital channels by acting on customer behavior, value and journey. They offer a platform that enables personalized and engaging digital experiences through AI/BOT supported messaging and collaboration tools.
good
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of security and analytics scripts loaded asynchronously
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is a professional B2B technology platform focused on digital customer engagement.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
Critical sector without clear security compliance
HIGHDetected sectors: energy, transport, banking, health, digital
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No DMARC record found
HIGHDMARC provides email authentication and reporting
No DKIM record found
MEDIUMDKIM adds cryptographic signatures to emails
SPF Details
DMARC Details
MTA-STS Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Weak Protocols Supported
HIGHServer supports weak protocols: TLSv1.1
OCSP Stapling Not Enabled
LOWOCSP stapling improves performance and privacy
Certificate Transparency Not Implemented
LOWCertificate is not logged in Certificate Transparency logs
SSL Certificate Expires Within 90 Days
MEDIUMSSL certificate expires in 37 days
Weak SSL Key Length
HIGHSSL certificate uses 256-bit key, which is considered weak
Mixed Content Detected
MEDIUM6 resources loaded over insecure HTTP
Partial SSL/TLS Assessment
LOWCompleted 3 of 4 security checks due to time constraints
Protocol Support
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings