Is qiyukf.com Safe? Security Analysis for 网易公司
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AI Summary
The website represents 网易公司’s enterprise SaaS product offering under the brand 七鱼智能客服, providing AI-driven intelligent customer service solutions including online customer service, cloud call center, video customer service, intelligent robots, and data analytics. The company targets a broad range of industries such as retail, e-commerce, healthcare, manufacturing, automotive, and gaming, positioning itself as a leading provider in the Chinese market with strong brand recognition and extensive certifications. The technical infrastructure leverages modern web technologies including React and Ant Design, with integrations for analytics and proprietary AI models. Security posture is solid with HTTPS and recognized certifications, though some improvements in security headers and incident response transparency are recommended. Overall, the site is professional, content-rich, and trustworthy, though the absence of WHOIS data reduces domain registration trust signals. Strategic recommendations include enhancing security headers, implementing cookie consent, and publishing vulnerability disclosure policies to strengthen compliance and trust.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
网易公司 leverages its strong brand and technology capabilities to offer a comprehensive intelligent customer service platform that integrates multiple communication channels and AI capabilities. The business model is SaaS-based, targeting enterprise customers across diverse sectors with tailored solutions. The company’s ecosystem includes related business units such as 网易数智, 网易云信, and 网易易盾, enhancing its market reach and service portfolio. The website content and certifications reflect a mature enterprise with a focus on quality and compliance. Growth indicators include advanced AI features like AIGC applications and digital employees, positioning the company competitively in the intelligent customer service market.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Phone Numbers (1)
Physical Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
The website employs HTTPS and holds multiple internationally recognized security and quality certifications (ISO27001, ISO27701, CSASTAR, ISO9001, ISO20000, CMMI3), indicating a strong commitment to security and quality management. However, the absence of explicit security headers and lack of published incident response or vulnerability disclosure policies suggest areas for improvement. No vulnerabilities or exposed sensitive data were detected in the content. Privacy compliance is supported by a comprehensive privacy policy and GDPR alignment, but cookie consent mechanisms are missing. Overall, the security maturity is good but could be enhanced with additional transparency and technical controls.
Strategic Recommendations
Priority Actions for Security Improvement
Implement and enforce security headers such as Content Security Policy (CSP), HTTP Strict Transport Security (HSTS), and X-Frame-Options to mitigate common web attacks.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
网易公司
网易云商七鱼智能客服是以 AI 驱动的智能客服 SaaS 系统，融合在线客服、在线机器人、云呼叫中心、视频客服、坐席辅助、留资机器人、智能质检、数据大屏等能力，覆盖在线、呼叫、视频等全渠道业务场景的客户服务，提升企业服务效率，让客户服务更优质。
excellent
consistent
Technical Stack
moderate
good
basic
good
Security Assessment
- HTTPS enforced
- No exposed sensitive data in HTML
- Use of security certifications
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content and professional design.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Policy found
HIGHGDPR requires clear information about cookie usage
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
Email Security Check Incomplete
MEDIUMSome email security checks timed out
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Registration Details
DNS Records
DNSSEC Status
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings