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Is racv.com.au a Scam? Security Check Results - RACV Reviews

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Is racv.com.au Safe? Security Analysis for RACV

Check if racv.com.au is a scam or legitimate. Free security scan and reviews.

TransportationAustralialarge
Adobe Experience Manager (AEM)Adobe Launch (Tag Manager)Adobe AnalyticsHotjarFacebook Pixel+3 more
Analyzed 10/3/2025Completed 4:23:34 PM
73
Security Score
MEDIUM RISK

AI Summary

RACV is a well-established mutual organisation based in Victoria, Australia, providing a broad range of services including roadside assistance, insurance products, travel services, and financial products such as car loans. The website reflects a mature digital presence with professional branding and comprehensive service offerings targeted primarily at residents and members within Victoria. The company maintains a strong market position as a trusted provider in the transportation and insurance sectors. Technically, the website is built on Adobe Experience Manager, leveraging modern analytics and marketing tools such as Adobe Analytics, Hotjar, and Facebook Pixel, indicating a high level of digital maturity. Security posture is strong with HTTPS enforcement, framekilling scripts, and no visible vulnerabilities, although explicit security headers like CSP could be improved. Privacy compliance is robust with clear privacy and cookie policies and consent mechanisms in place. Overall, the website demonstrates high professionalism, trustworthiness, and user experience quality.

Detected Technologies

Adobe Experience Manager (AEM)Adobe Launch (Tag Manager)Adobe AnalyticsHotjarFacebook PixelBing AdsTaboolajQuery

🧠AI Business Intelligence

Technology stack, business insights, and market analysis powered by AI.

Business Intelligence

Market & Strategic Analysis

RACV operates as a membership-based mutual organisation with diversified revenue streams from insurance, roadside assistance, travel, and financial services. Its target customers are primarily Victorian residents seeking motoring and home-related services. The organisation benefits from a strong brand and a comprehensive digital ecosystem including partner sites for travel insurance and member portals. The business model emphasizes member services and loyalty, supported by a consistent and professional online presence. Strategic partnerships and a broad product portfolio position RACV competitively within its regional market. Growth indicators include active digital marketing and analytics usage, as well as a well-maintained content strategy.

Extracted Contact Information

Marketing Intelligence Data

Phone Numbers (3)

+6113722*
+6113111*
+6113190*

Security Posture Analysis

Comprehensive Security Assessment

The website exhibits a mature security posture with HTTPS enforced and framekilling scripts to prevent clickjacking. Security headers are partially implemented, and no sensitive data leakage or vulnerable libraries were detected in the analyzed content. The use of Adobe Launch and other tag management tools suggests controlled script deployment. However, the absence of a published security policy, incident response contacts, or vulnerability disclosure mechanisms like security.txt indicates room for improvement in transparency and incident readiness. Privacy policies are comprehensive and GDPR compliant, reflecting good data protection practices. Overall, the security maturity is high but could benefit from enhanced header policies and formalized incident response disclosures.

Strategic Recommendations

Priority Actions for Security Improvement

1

Implement and publish a Content-Security-Policy (CSP) header to enhance protection against XSS and data injection attacks.

Observations

AI-powered comprehensive website and business analysis.

AI-Enhanced Website Analysis

Business Insights

Company:

RACV

Description:

The Royal Automobile Club of Victoria is a motoring club and mutual organisation which provides its Members with a range of products and services in the areas of motoring and mobility, home, leisure, financial services and general insurance

Key Services:
Emergency roadside assistanceCar insuranceHome insuranceTravel insuranceCar loansEmergency home assistance
Content Quality:

excellent

Branding:

consistent

Technical Stack

Technologies:
Adobe Experience Manager (AEM)Adobe Launch (Tag Manager)Adobe AnalyticsHotjarFacebook PixelBing AdsTaboolajQuery
Frameworks:
Adobe Experience Manager
Platforms:
WebMobile (RACVApp)
Performance:

moderate

Mobile:

good

Accessibility:

good

SEO:

good

Security Assessment

Security Score:
85/100
Best Practices:
  • HTTPS enforced
  • Framekilling script to prevent clickjacking
  • No exposed sensitive data in HTML
  • CSRF protection script loaded

Analytics & Tracking

Services:
Adobe AnalyticsGoogle AnalyticsHotjar
Tracking Level:moderate
Privacy Compliance:good

Advertising & Marketing

Ad Networks:
Bing AdsTaboolaGoogle AdsDoubleClick
Tracking Pixels:
Facebook PixelAdobe AnalyticsHotjar
Marketing Tools:
Adobe LaunchAdobe AnalyticsHotjar
Transparency Level:good

Website Quality Assessment

Design Quality:excellent
User Experience:excellent
Content Relevance:excellent
Navigation Clarity:excellent
Professionalism:excellent
Trustworthiness:high

Key Observations

1

Website uses Adobe Experience Manager CMS

🛡️Security Headers

HTTP security headers analysis and recommendations.

Security Headers

HTTP security headers analysis

65/100
Score

Missing Content-Security-Policy header

HIGH

Controls resources the browser is allowed to load

Weak Referrer-Policy configuration

LOW

Current value: "no-referrer-when-downgrade"

Missing Permissions-Policy header

MEDIUM

Controls browser features and APIs

Sensitive data may be cached

LOW

Cache-Control header should include "no-store" for sensitive pages

👤GDPR Compliance

Privacy and data protection assessment under GDPR regulations.

GDPR Compliance

Privacy and data protection assessment

65/100
Score

No Cookie Policy found

HIGH

GDPR requires clear information about cookie usage

No Cookie Consent Banner found

HIGH

GDPR requires explicit consent for non-essential cookies

No Data Protection Officer mentioned

LOW

Large organizations may need to designate a DPO under GDPR

GDPR Compliance Analysis

Privacy Policy85% confidence
Cookie Policy0% confidence
Contact Information Found90% confidence
phone

🛡️NIS2 Compliance

Network & Information Security Directive compliance assessment.

NIS2 Compliance

Network & Information Security Directive

17/100
Score

No information security framework found

HIGH

NIS2 requires documented cybersecurity and information security measures

No vulnerability disclosure policy

MEDIUM

NIS2 encourages coordinated vulnerability disclosure

No security policy documentation found

HIGH

NIS2 requires documented cybersecurity governance and risk management

No incident response procedures found

HIGH

NIS2 requires documented incident response and business continuity plans

No business continuity planning found

MEDIUM

NIS2 emphasizes operational resilience and business continuity

No security contact information

HIGH

NIS2 requires clear incident reporting channels

No vulnerability reporting mechanism

MEDIUM

Clear vulnerability reporting supports coordinated disclosure

No NIS2 reference found

LOW

Consider explicitly mentioning NIS2 compliance efforts

📧Email Security

SPF, DKIM, and DMARC validation and email security assessment.

Email Security

SPF, DKIM, and DMARC validation

85/100
Score

Strict DMARC Alignment

LOW

Strict alignment may cause legitimate emails to fail

No BIMI Record

LOW

BIMI displays brand logos in email clients

No MTA-STS Policy

MEDIUM

MTA-STS enforces TLS for email delivery

No TLS-RPT Record

LOW

TLS-RPT provides reporting for email TLS issues

SPF
Sender Policy Framework
DKIM
DomainKeys Identified Mail
DMARC
Domain-based Message Authentication
MX Records
Mail Exchange Records
BIMI
Brand Indicators
MTA-STS
Mail Transfer Agent Security
TLS-RPT
TLS Reporting
DNSSEC
DNS Security
SPF Details
Record:
v=spf1 include:au._netblocks.mimecast.com include:iagau.onmicrosoft.com ip4:168.186.253.55 ip4:168.186.253.56 -all
DNS Lookups:2/10
Policy:-all
DKIM Selectors Found
Selector:selector1(1296-bit rsa)
Selector:selector2(1416-bit rsa)
DMARC Details
Policy:reject
Subdomain Policy:reject
Aggregate Reports:c58e172c643d316@rep.dmarcanalyzer.com
Forensic Reports:c58e172c643d316@for.dmarcanalyzer.com

🏆SSL/TLS Security

Certificate validity and encryption analysis.

SSL/TLS Security

Certificate validity and encryption analysis

82/100
Score

Weak Protocols Supported

HIGH

Server supports weak protocols: TLSv1.1

Certificate Transparency Not Implemented

LOW

Certificate is not logged in Certificate Transparency logs

Partial SSL/TLS Assessment

LOW

Completed 3 of 4 security checks due to time constraints

Protocol Support

TLSv1.2TLSv1.3TLSv1.1

OCSP Status

OCSP Stapling Enabled

📊DNS Health

DNS configuration and security assessment.

DNS Health

DNS configuration and security assessment

85/100
Score

DNSSEC Not Enabled

MEDIUM

DNSSEC is not configured for this domain

CAA Records Not Configured

LOW

Certificate Authority Authorization (CAA) records not found

Domain Registration Details

Protection Level
strongDNSSEC OFF

DNS Records

A Records:18.245.46.106, 18.245.46.35, 18.245.46.127, 18.245.46.78
Name Servers:
ns-1447.awsdns-52.org
ns-1734.awsdns-24.co.uk
ns-500.awsdns-62.com
ns-850.awsdns-42.net
MX Records:
10: au-smtp-inbound-1.mimecast.com
10: au-smtp-inbound-2.mimecast.com
SOA:Serial: 1, TTL: 86400s

DNSSEC Status

DNSSEC Not Enabled

DNS Performance

Resolution Time:49ms

SPF Analysis

SPF Record:
v=spf1 include:au._netblocks.mimecast.com include:iagau.onmicrosoft.com ip4:168.186.253.55 ip4:168.186.253.56 -all

Network Security

Port scanning and network exposure analysis.

Network Security

Port scanning and network exposure analysis

100/100
Score

Good Network Security Posture

LOW

No unnecessary services detected on common risky ports

🔧Technical Analysis

Detailed technical findings and analysis from AI assessment.

Technical Analysis

Comprehensive security assessment findings

Additional Findings

The website is built on Adobe Experience Manager (AEM) version 6.5 SP22, indicating a modern and enterprise-grade CMS platform. It uses Adobe Launch for tag management and integrates multiple analytics and marketing tools including Adobe Analytics, Hotjar, Facebook Pixel, Bing Ads, and Taboola. The site is optimized for mobile with responsive design and accessibility features such as skip-to-content links and ARIA roles. Performance appears moderate with preloading of fonts and scripts. The presence of multiple preconnect hints and asynchronous script loading suggests attention to performance optimization. However, hosting provider details are not explicitly identified. Overall, the technical infrastructure supports a robust and scalable digital experience with opportunities for further optimization in security headers and performance tuning.
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