Is salesmartly.com Safe? Security Analysis for SaleSmartly
Check if salesmartly.com is a scam or legitimate. Free security scan and reviews.
AI Summary
SaleSmartly is a professional SaaS platform specializing in multi-channel customer communication solutions primarily targeting cross-border e-commerce businesses. The platform integrates popular messaging channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, and others, providing a unified interface for sales, marketing, and customer service. With over 10,000 enterprise clients and strong international certifications like ISO 27001 and ISO 27701, SaleSmartly positions itself as a trusted partner for businesses seeking to enhance customer engagement and operational efficiency. Technically, the website is built on modern frameworks including Next.js and React, ensuring good performance, mobile optimization, and accessibility. The platform supports multiple client platforms including web, Android, iOS, and Windows, reflecting a mature digital infrastructure. The site employs standard security best practices such as HTTPS, security headers, and cookie consent mechanisms, indicating a solid security posture. Security-wise, the company demonstrates commitment through internationally recognized certifications and transparent privacy policies. However, there is no explicit incident response or vulnerability disclosure information publicly available, which could be improved. The absence of WHOIS data introduces some uncertainty about domain registration details, but the professional presentation and trust signals mitigate concerns. Overall, SaleSmartly presents a low-risk profile with strong business credibility and technical maturity. Strategic recommendations include publishing incident response policies, adding a security.txt file, and enhancing transparency around data retention and contact information to further strengthen trust and compliance.
Detected Technologies
🧠AI Business Intelligence
Technology stack, business insights, and market analysis powered by AI.
Business Intelligence
Market & Strategic Analysis
SaleSmartly operates in the technology and e-commerce sectors, focusing on customer communication and support solutions for cross-border enterprises. Its competitive advantages include comprehensive multi-channel integration, AI-assisted customer service, and strong security certifications. The business model is SaaS-based, generating revenue through subscription plans and value-added services. Target customers are primarily medium-sized cross-border e-commerce companies and customer service teams. The company has established partnerships with major platforms like Facebook and maintains a robust ecosystem of integrations. Growth indicators include a large client base and positive customer testimonials. The company emphasizes professional content and branding consistency, supporting its market position as a reliable service provider.
Extracted Contact Information
Marketing Intelligence Data
Email Addresses (1)
Security Posture Analysis
Comprehensive Security Assessment
SaleSmartly exhibits a mature security posture with HTTPS enforcement, use of security headers, and compliance with international standards such as ISO 27001 and ISO 27701. The presence of CCRC certification further underscores its commitment to information security and privacy protection. No critical vulnerabilities or exposed sensitive data were detected in the website content. However, the lack of publicly available incident response and vulnerability disclosure policies suggests room for improvement in transparency and readiness. Data protection practices appear robust, supported by comprehensive privacy and cookie policies with consent mechanisms. Overall, the security culture is strong but could benefit from enhanced communication of security processes.
Strategic Recommendations
Priority Actions for Security Improvement
Publish a clear incident response and vulnerability disclosure policy on the website.
✨Observations
AI-powered comprehensive website and business analysis.
AI-Enhanced Website Analysis
Business Insights
SaleSmartly
以人工客服为主，AI智能客服为辅的全渠道客户沟通系统，支持接入WhatsApp、Facebook Messenger、Instagram、Telegram、LINE、Email、VKontakte、WeChat、Zalo，为跨境企业提供全面的在线客户服务与营销解决方案，涵盖售前、售中到售后各个环节。
excellent
consistent
Technical Stack
moderate
excellent
good
good
Security Assessment
- HTTPS enforced
- Use of security headers
- No exposed sensitive data in HTML
- Cookie consent banner implemented
Analytics & Tracking
Advertising & Marketing
Website Quality Assessment
Key Observations
Website is fully accessible with rich content in Chinese language.
🛡️Security Headers
HTTP security headers analysis and recommendations.
Security Headers
HTTP security headers analysis
Missing Strict-Transport-Security header
HIGHForces HTTPS connections
Missing X-Frame-Options header
HIGHPrevents clickjacking attacks
Missing X-Content-Type-Options header
MEDIUMPrevents MIME type sniffing
Missing Content-Security-Policy header
HIGHControls resources the browser is allowed to load
Missing X-XSS-Protection header
MEDIUMLegacy XSS protection (deprecated but still recommended)
Missing Referrer-Policy header
LOWControls referrer information sent with requests
Missing Permissions-Policy header
MEDIUMControls browser features and APIs
👤GDPR Compliance
Privacy and data protection assessment under GDPR regulations.
GDPR Compliance
Privacy and data protection assessment
No Cookie Consent Banner found
HIGHGDPR requires explicit consent for non-essential cookies
No Data Protection Officer mentioned
LOWLarge organizations may need to designate a DPO under GDPR
Privacy policy may not be GDPR compliant
MEDIUMPrivacy policy lacks explicit GDPR compliance elements
GDPR Compliance Analysis
🛡️NIS2 Compliance
Network & Information Security Directive compliance assessment.
NIS2 Compliance
Network & Information Security Directive
No information security framework found
HIGHNIS2 requires documented cybersecurity and information security measures
No vulnerability disclosure policy
MEDIUMNIS2 encourages coordinated vulnerability disclosure
No security policy documentation found
HIGHNIS2 requires documented cybersecurity governance and risk management
No incident response procedures found
HIGHNIS2 requires documented incident response and business continuity plans
No business continuity planning found
MEDIUMNIS2 emphasizes operational resilience and business continuity
No security contact information
HIGHNIS2 requires clear incident reporting channels
No vulnerability reporting mechanism
MEDIUMClear vulnerability reporting supports coordinated disclosure
No NIS2 reference found
LOWConsider explicitly mentioning NIS2 compliance efforts
📧Email Security
SPF, DKIM, and DMARC validation and email security assessment.
Email Security
SPF, DKIM, and DMARC validation
No BIMI Record
LOWBIMI displays brand logos in email clients
No MTA-STS Policy
MEDIUMMTA-STS enforces TLS for email delivery
No TLS-RPT Record
LOWTLS-RPT provides reporting for email TLS issues
SPF Details
DKIM Selectors Found
DMARC Details
🏆SSL/TLS Security
Certificate validity and encryption analysis.
SSL/TLS Security
Certificate validity and encryption analysis
Partial SSL/TLS Assessment
LOWCompleted 2 of 4 security checks due to time constraints
Certificate Details
OCSP Status
📊DNS Health
DNS configuration and security assessment.
DNS Health
DNS configuration and security assessment
DNSSEC Not Enabled
MEDIUMDNSSEC is not configured for this domain
CAA Records Not Configured
LOWCertificate Authority Authorization (CAA) records not found
Domain Transfer Lock Not Enabled
MEDIUMDomain can be transferred without authorization
Domain Delete Lock Not Enabled
LOWDomain can be deleted without additional verification
Domain Registration Details
- •No domain protection locks enabled
DNS Records
DNSSEC Status
DNS Performance
SPF Analysis
⚡Network Security
Port scanning and network exposure analysis.
Network Security
Port scanning and network exposure analysis
Good Network Security Posture
LOWNo unnecessary services detected on common risky ports
🔧Technical Analysis
Detailed technical findings and analysis from AI assessment.
Technical Analysis
Comprehensive security assessment findings